The Automotive Sales Consultant is a high-impact, full-cycle role responsible for managing the entire customer journey from initial engagement to the finalization of vehicle financing. This individual must balance aggressive sales goal achievement with a "client-first" mentality, ensuring that every transaction is handled with the highest level of integrity. The role involves the opportunity to work across both new and used inventory, requiring a deep understanding of product features, market value, and lending structures. Reports to the Sales Manager . Essential Duties and ResponsibilitiesI.

Full-Cycle Sales Execution Consultative Selling:

Greet guests and conduct thorough needs assessments to match them with the ideal vehicle from our new or pre-owned inventory.

Product Presentation:

Execute professional vehicle walkarounds and technology demonstrations that highlight the value proposition of each unit. The "Road to the Sale": Lead the customer through a transparent negotiation process, overcoming objections while maintaining a positive, solution-oriented atmosphere.

Goal Attainment:

Consistently meet or exceed monthly benchmarks for unit volume, gross profit, and customer satisfaction scores. II.

Finance and Compliance Management Lending & Structuring:

Manage the financing process from end to end, including credit application intake, lender submission, and deal structuring (APR, term, and down payment).

Protective Product Sales:

Present and sell aftermarket products (Service Contracts, GAP, etc.) that provide long-term value and protection to the client.

Integrity and Accuracy:

Ensure all deal jackets are 100% compliant with state and federal regulations. Verify all signatures, stipulations, and documentation (Insurance, POI, POR) are accurate before the vehicle leaves the lot.

Contracting:

Finalize all legal documents with the client, ensuring they leave with a clear understanding of their financial obligations and terms. III. Client Service and Brand Promotion "White Glove"

Delivery:

Coordinate with the Recon and Detail teams to ensure the vehicle is in pristine condition for the final handoff. Conduct a final feature walkthrough with the client.

Positive Representation:

Proactively promote the dealership's reputation through professional conduct, community engagement, and digital presence.

CRM Management:

Maintain a rigorous follow-up schedule within the CRM to nurture long-term relationships, capture repeat business, and generate high-quality referrals. Expectations and Key Performance Indicators (KPIs)

Monthly Unit Volume:

Meet or exceed the established target for total units delivered.

CSI/NPS Scores:

Maintain customer satisfaction ratings at or above the regional average.

Contract Accuracy:

Achieve a "Zero-Error" rate on deal jackets submitted for funding. Qualifications Proven experience in retail sales; prior automotive experience, F&I (Finance & Insurance) or full-cycle sales is a significant plus. Strong financial acumen and the ability to explain complex loan/lease structures to clients clearly. Exceptional communication and de-escalation skills. Proficiency in CRM software is recommended. Valid driver's license and a clean driving record are required. High level of personal integrity and a commitment to transparent business practices.

Pay:

$50,000.00 - $300,000.00 per year

Work Location:

In person