Insurance Account Manager Armstrong Insurance Agency Springfield, OH Full-Time | In-Person Pay $34,600-$40,000 per year

Includes:

Competitive base pay Monthly performance bonuses Life insurance sales bonuses Paid training and development Ohio Property and Casualty License Required Ohio Life License Preferred About Us At Armstrong Insurance Agency, we're dedicated to helping individuals, families, and businesses protect what matters most. We believe in building long-term relationships with our customers through exceptional service, honest advice, and personalized insurance solutions. We're looking for a dependable, professional, and career-minded individual to join our growing team. Insurance experience is helpful, but we're equally interested in candidates with strong customer service skills, a positive attitude, and a willingness to learn. This is not a call center environment. You'll work directly with customers, build relationships, and become a trusted resource in your community. What You'll DoCustomer Service Assist customers with policy changes, billing questions, and coverage reviews Provide outstanding service by phone, email, and in person Maintain accurate customer records and documentation Support policy retention and customer satisfaction efforts Sales & Relationship Building Quote and sell auto, home, umbrella, life, pet, and commercial insurance products Follow up on warm leads, referrals, and existing customer opportunities Conduct policy reviews and identify coverage gaps Educate customers on available insurance options Build multi-policy households and long-term client relationships Agency Support Maintain consistent follow-up activity Manage daily tasks and customer communications Work toward monthly production goals Contribute to a positive team environment and agency growth What We're Looking ForPreferred Qualifications Property & Casualty License Life & Health License Previous insurance, banking, customer service, retail management, or sales experience Required Skills Strong communication and interpersonal skills Professional attitude and appearance Excellent organizational skills Dependable attendance and work ethic Ability to learn new systems and processes Comfortable speaking with customers by phone and in person Self-motivated and goal-oriented Bonus Opportunities In addition to base pay, team members can earn monthly bonuses based on production: $50 bonus for every 5 policies written $25 bonus for each life insurance policy written Our goal is to reward consistent effort, customer service, and agency growth. Benefits Paid training Paid time off Retirement options Professional development opportunities Ongoing coaching and support Stable Monday-Friday schedule Long-term career growth potential What Success Looks Like Successful team members: Consistently follow up with customers and prospects Stay organized and manage their workload effectively Build trust and strong customer relationships Meet or exceed monthly production goals Help customers identify the right coverage for their needs Take ownership of their performance and professional growth Why Join Armstrong Insurance Agency? Professional office environment Clear expectations and structured support Opportunity to make a real impact in customers' lives Long-term career opportunity with a growing agency Performance-based bonuses without complicated commission calculations Apply Today Submit your resume through Indeed. Please include your current insurance licensing status, if applicable.

Job Type:

Full-Time Schedule:

Monday-Friday Work Location:

In Person (Springfield, OH)

Pay:

$34,600.00 - $40,000.00 per year

Benefits:

Flexible schedule Paid time off

License/Certification:

OH Property and Casualty License (Preferred) OH Life License (Required)

Work Location:

In person