Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
EM
Efficient Machine Products Corp.
Inside Sales, Customer Service & Purchasing Coordinator
Career Insights for Inside Sales Coordinator
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Ohio data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Inside Sales Coordinator coordinates and provides administrative support for an inside sales representative team. Manages schedules and communications for sales representatives. Organizes materials for sales presentations and promotions. May gather product information, process customer orders or provide customer service after sales. Manages sales data and documentation.
$57,734 / year median in Ohio
-0% projected decline
Job Description
Inside Sales, Customer Service & Purchasing Coordinator Efficient Machine Products® | Strongsville, OH Join a Growing Precision Manufacturing Team Efficient Machine Products® is a leading precision machining company serving customers who depend on quality, responsiveness, and on-time delivery. We are seeking a highly organized, customer-focused professional to support inside sales, customer service, order management, and purchasing activities. This is an excellent opportunity for someone who enjoys working directly with customers, coordinating production requirements, and helping ensure a seamless supply chain from order entry through shipment. What You'll Do Respond promptly to customer inquiries regarding orders, lead times, pricing, and delivery schedules. Provide outstanding customer service and maintain strong customer relationships. Process customer orders and issue order acknowledgments. Manage order status communications and ensure timely follow-up on customer requests. Coordinate with production, quality, and shipping teams to support on-time delivery. Purchase raw materials, tooling, and outside processing services. Obtain supplier quotations and place purchase orders. Monitor supplier performance and expedite deliveries when necessary. Maintain accurate records in the company's ERP system. Support sales activities and help identify opportunities to grow existing customer accounts. Qualifications 3+ years of experience in customer service, inside sales, purchasing, or order management. Manufacturing experience preferred. Strong communication, organization, and follow-up skills. Proficiency with Microsoft Office and ERP systems. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with a strong sense of urgency and accountability. Why Join Efficient Machine Products®? Stable, growing company established in 1962. Team-oriented culture focused on customer success. Opportunity to make a direct impact on customer satisfaction and company performance. Competitive compensation and benefits package. Professional development and advancement opportunities. If you thrive in a fast-paced manufacturing environment and take pride in delivering exceptional customer service, we'd like to hear from you. Apply today and become part of The Efficient Way®.