Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CL
Corporate Ladder Search Partners, Inc.
Inside Sales/Customer Service Representative
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
67
out of 100
Average of individual scores
Job Description
Customer Service Representative Our recruiting firm is partnering with a well-established and growing Youngstown manufacturer who is adding a Customer Service/Inside Sales Representative to their team due to growth! This is an excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working cross-functionally to support both customers and internal teams.
Key Responsibilities Serve as the primary point of contact for customer inquiries, orders, pricing updates, and account support Manage the order process from entry through fulfillment while ensuring accuracy and timely communication Resolve customer concerns and follow up to ensure a positive customer experience Support forecasting, inventory planning, and customer-specific programs Coordinate with internal departments including Sales, Purchasing, Operations, and Engineering to meet customer requirements Maintain accurate customer records and proactively communicate updates as needed Identify opportunities to improve service levels and strengthen customer relationships Qualifications 2+ years of customer service, account management, inside sales support, or order management experience within a manufacturing environment Manufacturing industry experience is required Strong communication, organizational, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office; experience with ERP and/or CRM systems is preferred Experience supporting industrial, manufacturing, or distribution customers is highly desirable Why Consider This Opportunity? Join a stable and growing manufacturing organization with a strong reputation in its industry Collaborative, team-oriented culture Opportunity to make a direct impact on customer satisfaction and business success Competitive compensation and comprehensive benefits package If you are a customer-focused professional and enjoy working in a fast-paced environment, we encourage you to apply.
Key Responsibilities Serve as the primary point of contact for customer inquiries, orders, pricing updates, and account support Manage the order process from entry through fulfillment while ensuring accuracy and timely communication Resolve customer concerns and follow up to ensure a positive customer experience Support forecasting, inventory planning, and customer-specific programs Coordinate with internal departments including Sales, Purchasing, Operations, and Engineering to meet customer requirements Maintain accurate customer records and proactively communicate updates as needed Identify opportunities to improve service levels and strengthen customer relationships Qualifications 2+ years of customer service, account management, inside sales support, or order management experience within a manufacturing environment Manufacturing industry experience is required Strong communication, organizational, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Proficiency with Microsoft Office; experience with ERP and/or CRM systems is preferred Experience supporting industrial, manufacturing, or distribution customers is highly desirable Why Consider This Opportunity? Join a stable and growing manufacturing organization with a strong reputation in its industry Collaborative, team-oriented culture Opportunity to make a direct impact on customer satisfaction and business success Competitive compensation and comprehensive benefits package If you are a customer-focused professional and enjoy working in a fast-paced environment, we encourage you to apply.
Pay:
$26.00 - $29.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Flexible spending account Life insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance