Key responsibilities Handle customer inquiries:

Answer incoming calls and emails from potential and existing customers regarding sales and service.

Schedule appointments:

Coordinate and schedule service appointments, sales appointments, and test drives.

Manage leads:

Follow up on leads from various sources, such as the internet, to generate new appointments and sales opportunities.

Maintain customer records:

Accurately enter and update customer information in the dealership's CRM or management software.

Ensure customer satisfaction:

Conduct post-service follow-ups to check on customer satisfaction and handle any issues that arise.

Build relationships:

Develop and maintain a strong customer network by building rapport and following up with new and existing clients. Required skills and qualifications

Communication:

Excellent verbal and written communication skills are essential.

Customer Service:

A professional, friendly, and enthusiastic attitude is crucial for initial customer contact.

Computer proficiency:

Must be computer literate and comfortable with data entry, customer relationship management (CRM) systems, and other dealership software.

Organization:

Strong organizational and time-management skills are necessary to handle a high volume of tasks.

Teamwork and motivation:

The ability to work both independently and as part of a team in a fast-paced environment is important.

Education:

A high school diploma or equivalent preferred. Evenings and Saturdays are requried. Base pay plus commission.

MINIMUM 1 YEAR PREVIOUS AUTOMOTIVE BDC EXPERIENCE REQUIRED

Job Type:

Full-time Benefits:

401(k) Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

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