Service/Sales Coordinator

Junk-B-Gone is a growing, environmentally conscious dumpster roll-off company committed to providing reliable waste management and junk removal services. We take pride in delivering excellent customer service, maintaining strong community relationships, and ensuring responsible disposal practices. We are looking for a motivated, professional, and highly organized individual to join our team as an Office Coordinator and help support the continued growth of our company. Position Overview This is a multifaceted office position responsible for inside sales, customer service, scheduling coordination, and daily office operations. The ideal candidate will have strong communication skills, professional phone etiquette, sales experience, and the ability to manage multiple responsibilities in a fast-paced environment. This role is critical to keeping daily operations running smoothly and ensuring customers receive excellent service from the first phone call to project completion. Responsibilities Inside Sales & Customer Relations Answer incoming calls professionally and assist customers with dumpster rental inquiries Provide pricing, availability, and service information Generate quotes and follow up with potential customers Build and maintain strong customer relationships Support sales efforts and help grow existing accounts Scheduling & Fleet Coordination Schedule dumpster deliveries, swaps, and pickups efficiently Coordinate with management to optimize routes and service timelines Monitor daily schedules and make adjustments as needed Maintain accurate scheduling information within company software systems Customer Service Serve as the primary point of contact for customer questions and concerns Resolve customer issues in a professional and timely manner Ensure a positive customer experience throughout the rental process Communicate effectively with customers, drivers, and office staff Administrative & Financial Duties Perform daily data entry and maintain accurate records Maintain customer records, scheduling information, and account details within the CurbWaste CRM and database system Assist with invoicing, payment processing, and account management Handle customer account information responsibly and confidentially Support office organization and administrative operations Assist with transferring and maintaining data within company management systems Qualifications Previous experience in inside sales, customer service, dispatching, office coordination, or related fields preferred Excellent professional speaking and phone communication skills Strong computer skills and ability to learn office management software quickly Experience using CRM systems and maintaining accurate database records preferred Financial/account management experience or background preferred Ability to maintain accurate records within the CurbWaste CRM system Strong organizational and multitasking abilities Ability to work independently and as part of a team Professional attitude, reliability, and strong work ethic Problem-solving skills and ability to work under pressure in a fast-paced environment What We're Looking For We are looking for someone who: Is confident speaking with customers and handling phone calls professionally Has strong inside sales abilities Can manage multiple tasks and schedules efficiently Is dependable and detail-oriented Thrives in a team-oriented environment Wants to grow with an expanding company

Pay:

$15.00 - $20.00 per hour

Work Location:

In person