Intake Specialist (Inside Sales Coordinator)

Intake Specialist (Inside Sales Coordinator)

• Law Firm Coast Land Law, LLC 675 SE Marlin Ave, Ste 2 Warrenton, OR 97146 Oregon's North Coast near Astoria, Seaside, and Cannon Beach Compensation (hourly): From $30.00
• $32.00/hour ($62,400.00
• $66,560.00/year based on a full-time 40 hours/week using the 2080 formula) Job type: Full-time highly preferred (40 hours/week), substantial part-time for the right candidate (at least 35 hours/week on a consistent schedule, Monday
• Friday, 8:30 a.m.
• 4:30 p.m. or Monday
• Friday 9 a.m.
• 5 p.

m.)( in person )

Location:

Warrenton, OR Number of hires: 1 Are you a "people person" with strong communication and interpersonal skills? If so, you may just be a great fit to be our next Intake Specialist (Inside Sales Coordinator) . This will be a blended role, with the majority of your time spent on Intake Specialist work. Not sure if this is the right position for you? This position could also be called Inside Sales Coordinator, Client Services Coordinator, or Customer Service Advocate, as well as Marketing Assistant, Marketing Coordinator, or Referrals Specialist. This position does not require prior legal experience. However, you should thrive on working in a professional setting with prospective clients directly and easily navigate modern office equipment and software. This position is ideally full-time (40 hours/week), or substantial part-time (at least 35 hours/week), in person at our office at Oregon's North Coast, near Astoria, Seaside, and Cannon Beach. For more details on how to apply, carefully review and follow the instructions at the bottom. Because the title "intake specialist" is not standardized or self explanatory, be sure to articulate and refer to the preferred and required experiences, knowledge, and skills specifically described in the job posting, not only in your résumé and cover letter, but also throughout the application process, including references who can speak in depth to such issues. As a result, a candidate who has not had a job title of "intake specialist" may be a good fit, while a candidate who has had the job title of "intake specialist" may not. If you are curious about working in a law firm, then consider the following movie quote: "'[Aristotle said that] … the law is reason free from passion.' Well … no offense to Aristotle, but … I have come to find that passion is a key ingredient to the … practice of law … and of life. It is with passion, courage of conviction, and strong sense of self that we [make a real difference in the world]."

• Elle Woods, Legally Blonde (2001).

What goes through your mind when you ask yourself the following questions? Are you a passionate person, someone who cares about what you do and making a real difference in people's lives? What drives you to go the extra mile? Do you get excited by taking on new challenges and learning new skills? Do you get frustrated by people who just pass the buck and do not care about doing the right thing for the right reason? What are you doing to move your career and professional development forward? Are you feeling stuck at your current job and hungry for more opportunities?

• Read the instructions below carefully.
• At the bottom of this job posting, there are instructions; be sure to read them carefully if you apply.

Who you will be working with. Our prospective clients are often facing some of the toughest decisions of their life. They need your help developing clarity on how best to move forward. You are proactive and navigate objections with patience, including following up consistently with prospective clients who are on the fence or indecisive; you are not afraid of rejection and understand it is not about you, it is about helping them. With prospective clients who are on the fence or indecisive, you follow up diligently to find ways to meaningfully engage with them, develop rapport, educate them on how we can help, and identify and address potential objections to hiring our firm. You understand that sales is about selling for people, not to them, and you strongly embrace a consultative approach to the sales process. You are mature and have deep empathy, and do not shy away from engaging with prospective clients who may be experiencing fear, anger, anxiety, as well as a variety of other challenging emotions. You have developed emotional and psychological strength and sensitivity, and are a balanced person who can be there for people who need your help without burning yourself out. This is not a position for you if you have trouble engaging with people who face challenging situations, and have anxiety operating under pressure. Who we are looking for. We are looking for a true professional who prides themselves on delivering great work product, loves to take care of people, and thrives on working together with a dedicated team. This is not an entry-level position, and would probably be a mid-level administrative position in other companies. We strongly value transparency, accountability, and a growth mindset, including always looking for ways to be better. You will receive honest, timely feedback on ways to improve your work product, and your ideas for improvement will be valued. You have high standards for yourself and actively look for ways to be productive and keep learning. We are a tight-knit office and are looking for a person who not only fits our culture, but also brings us their unique perspective, skills, and experiences. We are a busy law firm, and the right person thrives on managing their priorities and time, displays grace under fire, and jumps in to help other team members. We are a drama-free office and do not tolerate office politics and personality conflicts. We treat each other with respect, and build and cultivate healthy, positive relationships within the office as well as with our clients, referral sources, and others. We are a team-oriented office with a special emphasis on collegiality and harmony. Every member of our team is important and valued. You must be very comfortable using modern office equipment and software, and quickly learning how to use equipment and software which is new to you. You work well both as part of a team, as well as independently, and are a quick study with common sense and sound judgment. What we do. Coast Land Law is a law firm that helps people protect their piece of the American Dream by using the legal system to aggressively protect their property rights and small businesses. Our clients bring us some of their most important opportunities and challenges, and we work hard to help them navigate the legal system through creative thinking, skillful negotiations, and well-planned lawsuits. We specialize in cases that are often high-conflict and complicated—we are the firefighters of the legal system. We are a growing team, with one full-time attorney, office manager/bookkeeper, and two of counsel attorneys who help with excess projects. Over the next 12

• 18 months, we expect to grow to 8
• 10 full-time staff as well as several contract employees, and have over 2,000 square feet of office space.

Our clients are mostly based in Clatsop, Tillamook, and Columbia Counties, but we also serve clients statewide, including the greater Portland area and other parts of the state. If you are interested in a substantial part-time schedule (at least 35 hours/week). We will need to select and follow an extremely consistent, reliable schedule, including specific days and specific hours that will not change week to week or month to month. Consistency, reliability, and punctuality are key. Probably the following schedules would work: Monday

• Friday, 8:30 a.m.
• 4:30 p.m. or Monday
• Friday, 9 a.m.
• 5 p.

m. You will be a great fit for our culture if... : You are motivated, driven, and goal-oriented; You want to be challenged and have opportunities for growth; You approach your work with a sense of craft and caring, and are a true team player; You are a hard worker and thrive on having a variety of tasks and projects; You want to be appreciated and rewarded for being an A player; You take your work seriously, but not yourself. If these qualities strongly resonate with you, you will find our firm is a great fit. We are looking for candidates who already demonstrate and live these qualities. What an Intake Specialist does at our firm: We are hiring an Intake Specialist (full-time, 40 hours/week), OR substantial part-time (at least 35 hours/week, probably Monday

• Friday, 8:30 a.m.
• 4:30 p.m. or Monday
• Friday 9 a.m.
• 5 p.

m.) whose primary duties include: Engaging meaningfully and warmly with prospective clients; Being genuinely curious and listening to what they are looking for; Not making assumptions, and asking them insightful questions; Following our intake script and identifying how our firm may be able to help; Digging deep and overcoming potential objections; Following up consistently to help them make a decision, including when they are indecisive or fall out of touch (not just when they are enthusiastic).

Your other duties include:

Serving as a point of contact for existing clients and others; Acting as a skillful gatekeeper, including receptionist duties; Managing our calendar and scheduling appointments/meetings; Greeting clients and other visitors, and making them comfortable; Interacting gracefully and assertively with a wide variety of people; Other administrative duties as assigned. It is an added bonus if you have demonstrated experience, knowledge, and skills on how to carry yourself well at professional networking and outreach events.

Compensation:

Compensation (hourly): From $30.00

• $32.00/hour ($62,400.00
• $66,560.00/year based on a full-time 40 hours/week using the 2080 formula) Job type: Full-time (40 hours/week), substantial part-time (at least 35 hours/week on a consistent schedule, probably Monday
• Friday, 8:30 a.m.
• 4:30 p.m. or Monday
• Friday 9 a.m.
• 5 p.

m.)( in person ) Occasional overtime as needed (we are a busy office, and need coverage from time to time as bigger cases come through our firm)

Benefits:

401(k) plan with employer match Health insurance (100% of employee's premium based on our health insurance plan) Dental insurance (50% of employee's premium based on our health insurance plan) Vision insurance (100% of employee's premium based on our health insurance plan) PTO (10 days vacation in year 1, 10 paid federal holidays, 6 days paid sick leave) Financial support for qualified and approved educational and professional development 90-day probationary period generally based on continuous employment (including for vacation PTO, sick leave PTO, and qualified educational and professional development), and eligibility for health insurance, dental, and vision insurance on the first day of the month following 30 days of continuous employment Certain benefits may be subject to a vesting period Qualifications include: 1 year full-time experience in a professional office setting, and 1 year full-time experience with retail or customer-facing sales (can be from the same work experience) Associate's degree, or 2 years of full-time college-level coursework Proficiency in Microsoft Office (especially Word and Excel) US work authorization Fluent English communication skills (written and verbal) Valid driver's license and insurance, and reliable transportation A Word on

References:

If you believe this role would be a good fit, get your list of professional references ready. We will check references as part of the interview process to verify your work experience and credentials, and to help us understand what kinds of skills, experiences, and values you would bring to our firm. One mediocre or

• bad• reference will not necessarily be a deal breaker.

We use the reference check process to help us understand how we can help set you up for success at our firm. Your references should be able to directly and meaningfully speak to your professional work experience. Instructions for

Applying:

Apply on Indeed, and submit your résumé. When updating or putting together your résumé, think carefully about what it says about the quality of your written work product, attention to detail, knowledge of spelling and grammar, awareness of formatting conventions, proofreading your own work, etc. After all, we are a law firm—would you expect anything less? We are looking for candidates who are ambitious, merit-based, and career-oriented, not just looking for a job. If you just apply for the position without reading through the job posting, and do not have an intentional, thoughtful process for why you are applying, then this is not a good position for you. Your résumé should clearly provide details related to the required qualifications related to relevant work experience as well as education. At the end of your résumé, add three brief sections: first, talk about a past personal, professional, or financial goal you have accomplished over the last three years; second, talk about a future personal, professional, or financial goal you have set over the next three years; and third, talk about how you have substantially improved your professional experience, knowledge, and/or skills over the last three years. For each section, use up to a maximum of three sentences, and be specific. We will reach out to qualified candidates within 1

• 2 business days after they apply.

Please do not drop by or call the office before we have reviewed and responded to your application; if you have any questions before we review your application, use Indeed messaging. The statements above are not intended to be an exhaustive list of all responsibilities, duties, and skills. Come learn about our firm on our website at www.coastlandlaw.com. Thank you for your interest!

Pay:

$30.00

• $32.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Warrenton, OR 97146 (Required) Ability to

Relocate:

Warrenton, OR 97146: Relocate before starting work (Required)

Work Location:

In person