Position Summary The Inside Sales position is a revenue-impacting role responsible for driving sales growth, managing customer accounts, monitoring shipments, and fostering interdepartmental collaboration. This position plays a critical role in converting opportunities into orders, maximizing margin, and ensuring seamless order execution from quote to delivery. The ideal candidate is proactive, result-driven, and comfortable balancing sales performance with operational execution.

Key Duties and Responsibilities:

Prepare, deliver, and proactively follow up on customer quotes to convert opportunities into confirmed sales Manage and grow assigned customer accounts through consistent communication and relationship development Identify upselling and cross-selling opportunities within existing accounts Maintain a strong sales pipeline and track opportunities from quote to close Support sales forecasting and contribute to revenue planning discussions Meet or exceed established sales targets and performance KPIs Ensure vendor pricing is pricing current prior to quotation/order placement. Partner with management on sourcing strategies for new and existing products Monitor international shipments to ensure timely and cost-effective delivery Consistently track open customer orders/order lines and align procurement timelines with shipment schedules Communicate shipment status and critical updates to customers and management Maintain accurate computerized inventory records including price updates, new products, and discontinued items Utilize CRM, order processing, and inventory systems to manage pipeline visibility and order accuracy Monitor estimates and contribute forecasting insights for new and repeat business Maintain current knowledge of industry trends, supplier developments, and competitive landscape Participate in required training and professional development Support process improvements that enhance sales effectiveness and operational efficiency Perform additional duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High school diploma or general education degree (GED)
• 1-3 years related experience and/or training; or equivalent combination of education and experience.

Communication Skills:

Strong written and verbal communication skills Ability to present information effectively to customers, vendors, and internal stakeholders Professional correspondence and reporting skills

Math Ability:

Ability to calculate pricing structures, margins, discounts, percentages, and commissions Strong analytical skills to support purchasing and sales strategy Ability to interpret data and make informed business decisions

Reasoning Ability:

Strong problem-solving skills Ability to manage multiple variables in structured business processes

Computer Skills:

Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with CRM systems preferred Familiarity with inventory and order management software Working knowledge of international shipping documentation is a plus

Work Environment:

This role operates in both office and warehouse settings. The noise level is generally moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit and use hands and fingers to operate computer equipment and telephone
• Frequently required to walk
• The employee may occasionally lift and/or move up to 25 pounds
• May be required to stand for long periods of time
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus PowerRail is an EOE/M/F/Vet/Disabled employer.

PowerRail is not currently hiring individuals who now, or in the future require sponsorship for employment based non-immigrant and immigrant visas. PowerRail is a drug free workplace compliant with FRA/DOT safety sensitive work.

Expected hours:

40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person