Inside Sales Representative

Liberty Roofing Pros is a locally owned roofing and exterior services company serving Western Pennsylvania, Eastern Ohio, and Northwestern West Virginia . Since 2017, we've built our reputation on quality workmanship, honest communication, and reliable service . We specialize in residential and commercial roofing, gutter installation, siding, and storm damage solutions. Our team is committed to protecting our customers' homes and businesses while delivering a professional, straightforward experience from start to finish. At Liberty Roofing Pros, we value integrity, accountability, and people who take pride in their work. We're growing and looking for motivated individuals who want to grow with us. About the role In this office-based sales role , you'll manage the full customer journey—from inbound lead to completed project—for roofing, siding, gutters, and related exterior services. This position is ideal for a consultative seller who thrives on responsiveness, organization, and collaboration. You'll work closely with sales, production, and operations teams to drive revenue while delivering an exceptional customer experience. What you'll do Respond to inbound leads quickly, qualify prospects, and maintain accurate CRM records Conduct needs-based consultations to recommend tailored solutions Coordinate contactless or on-site inspections with internal teams Prepare and present detailed proposals, pricing, and scopes of work Guide customers through contracts, timelines, and payment processes Serve as the primary point of contact throughout the project lifecycle Communicate key details to production teams and support quality assurance Track sales performance metrics and participate in continuous improvement Follow up post-project to gather feedback, reviews, referrals, and upsell opportunities Manage outside sales schedules and ensure processes align with company standards Qualifications 2-4 years of experience in inside sales, customer service, or project coordination Proven ability to meet sales goals while maintaining high customer satisfaction Strong communication and presentation skills Experience using CRM tools (HubSpot, Salesforce, or similar) Highly organized with the ability to manage multiple priorities Collaborative, team-oriented mindset Customer-focused with a passion for service and relationship-building Bachelor's degree in Business, Marketing, or related field preferred (or equivalent experience) The pay range for this role is: 70,000 - 110,000 USD per year(US)