AUTOMOTIVE SALES

CONSULTANT, Hanover Toyota, Hanover Auto Team, Inc., Hanover, PA Hanover Auto Team has been under the same family ownership for over 36 years. Our motto is "Making it Fun Again!" and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas. We are always seeking enthusiastic, hard-working, qualified individuals to join our growing team.

PURPOSE:

An Automotive Sales and Leasing Consultant assists customers in selecting, purchasing, and leasing new or pre-owned vehicles. This role involves building customer relationships, understanding client needs, explaining financing and lease options, demonstrating vehicle features, and maintaining knowledge of dealership inventory and automotive trends. The consultant works to achieve sales goals while delivering excellent customer service throughout the buying or leasing process.

WHAT WE OFFER

Great corporate culture and team environment-we value you! Affordable health, vision, and dental insurance Company paid life insurance Competitive compensation and bonus program Paid training 401(k) plan with generous matching/profit sharing Generous Paid Time Off and Paid Holidays One Saturday off a month, closed Sundays Corporate YMCA Discount Employee Incentive Programs (vehicle service and purchases) Employee Assistance Program, Corporate Chaplain Opportunity for Advancement and Articulated Career Path

PRIMARY RESPONSIBILITIES

: Nurture enriching relationships to build clientele for life. Greet customers and identify vehicle needs and preferences. Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses. Demonstrates vehicle features, performance, and benefits through presentations and text drives. Explain financing, leasing, warranty, and protection plan options. Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of product offerings, optional packages and the latest technologies. Perform high-quality, professional demonstrations of new/used vehicles. Follow-up with buyers to ensure successful referral business. Learn to overcome objections and thrive within sales situations. Follow up with prospective and exiting customers through phone calls, email and CRM systems. Collaborate with finance managers, service departments, and sales teams to ensure a smooth customer experience. Report directly to the Sales Manager regarding objectives, planned activities, reviews and analyses. Bring your A Game, along with a positive attitude to work with you every single day. Meet or exceed monthly sales and customer satisfaction targets.

QUALIFICATIONS

• High School diploma or GED required.
• Strong communication, negotiation, and interpersonal skills.
• Previous automotive sales, retail sales, or customer service experience preferred.
• Have basic computer and CRM software proficiency
• Available to work flexible hours and weekends.

Self-starter mentality and ambitious spirit preferred. Ready to waste no time in learning new product ins and outs, eager to improve. Phenomenal communication skills with customers and team members. Professional, well-groomed personal appearance. Valid driver's license with clean driving record.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the Sales & Leasing Consultant is required to greet customers, stand, sit, walk in the parking lot answer incoming calls, make outbound calls, and have professionalism with customers.
• The employee is frequently required to walk, sit and talk or hear.

The employee must occasionally lift and/or move up to 10 pounds, and occasionally lift weights up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Paid training Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person