Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain knowledge of all hotel services/features and hours of operation. Maintain complete knowledge in the use of all office equipment, computer, and manual systems. Maintain confidentiality and security of specified hotel information, correspondence, reports and files. Familiarization with current customers and hotel accounts. Working knowledge of the front desk and desk operations. Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned. Responsibilities Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer. input, filing, tracing, answering telephones, printing reports and departmental records/logs. Qualifications High school graduate. Minimum 1-year administrative experience. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to provide legible communication. Computer skills. Previous guest relations training. Familiarity with preparing statistical reports.