Inside Sales Coordinator Newtown Athletic Club - 3.2 Newtown, PA Job Details Part-time | Full-time $40,000 - $60,000 a year 1 day ago Qualifications Visitor query response Customer records maintenance Guest reservation booking Email customer support Phone communication Service scheduling Greeting customers Client inquiry handling Answering guest questions Customer engagement Sales management systems proficiency Initial Contact (sales skills) Lead Tracking CRM system proficiency Customer interaction during outreach Communication skills Sales follow-up Entry level Client interaction via phone calls Customer data entry Full Job Description The Newtown Athletic Club (NAC) is seeking a motivated and professional Inside Sales Coordinator to join our Membership Sales team. This role is the first point of contact for prospective members and plays a critical role in creating an exceptional first impression of the club. As an Inside Sales Coordinator, your primary responsibility is to respond to inquiries and schedule club tours. You are not responsible for selling memberships or closing sales—your focus is on engaging prospects, booking tours, and ensuring a smooth handoff to our Senior Membership Advisors. This position is ideal for someone who enjoys fast-paced communication, delivering great service, and being part of a high-performing team. What You'll Do Respond to Membership Inquiries Answer inbound calls, texts, and emails from prospective members Provide a friendly, professional, and polished introduction to the NAC Respond quickly and efficiently to new inquiries Schedule & Confirm Club Tours Book tours with our Senior Membership Advisors Clearly communicate what guests can expect during their visit Confirm appointments and reduce no-shows through thoughtful follow-up Support a High-Performing Sales Team Maintain accurate notes and activity in the CRM system Ensure clean handoffs to the Membership Advisor team Work collaboratively toward shared monthly goals What We're Looking For Strong communication skills (phone, text, and email) Professional, welcoming, and service-oriented demeanor Organized and detail-focused Comfortable working with CRM systems and high inquiry volume Ability to thrive in a fast-paced environment Experience in sales, hospitality, customer service, or concierge roles is a plus—but personality, professionalism, and reliability matter most. Schedule Staggered hours to support peak inquiry times (evenings/weekends included) Compensation Target annual earnings: approximately $40,000-60,000 (full-time equivalent)