Inside Sales Support Specialist

• Hybrid Green Dynamix | Jacksonville / Jacksonville Beach, FL $20.00
• 25.00 per hour + Commission & Performance Incentives Full-Time | Monday-Friday | Hybrid
• 4 Days Remote / 1 Day In Office Build Relationships.

Support Sales. Grow With Us. Green Dynamix is a wholesale plant sourcing and logistics company serving professional landscape contractors throughout the Southeastern United States. For more than 30 years, we have helped our customers simplify plant procurement by sourcing everything from groundcovers and shrubs to specimen trees and palms, while coordinating delivery directly to their jobsites. Our reputation has been built on reliability, responsiveness and exceptional customer service.

Our mission is simple:

"Be the Highlight of Your Day!" As Green Dynamix continues to grow, we are looking for an experienced Inside Sales Support Specialist to join our team. This is a hybrid position offering the flexibility of working remotely four days per week while staying connected to our team by working one day per week from our Jacksonville office. Candidates must live within reasonable commuting distance of the Jacksonville/Jacksonville Beach area and be able to report to the Jacksonville office one day per week.

THE OPPORTUNITY

This is more than a traditional customer service position. You will work closely with our Account Executives and customers to help manage quotes, orders, customer relationships and sales opportunities from initial request through delivery. The right person is organized, responsive, confident communicating with business customers, comfortable working with numbers and pricing, and motivated by helping a sales team grow. If you have experience in B2B inside sales, account support, sales coordination, customer relationship management or a similar role , we want to hear from you.

WHAT YOU'LL DO

Support Account Executives with quotes, customer communication and sales coordination Prepare and follow up on customer quotes Process customer orders accurately and efficiently Communicate with customers regarding pricing, product availability, delivery schedules and order status Build and maintain strong relationships with business customers Assist with follow-up on sales opportunities and open quotes Help identify opportunities to grow existing customer accounts Coordinate with purchasing, operations and logistics to ensure successful order fulfillment Maintain accurate customer, quote and sales information in our systems Respond to customer needs when Account Executives are unavailable Help resolve customer questions and issues quickly and professionally Contribute to the exceptional customer experience Green Dynamix is known for

WHAT WE'RE LOOKING FOR

Required:

Minimum 2 years of inside sales, B2B customer service, account management, sales support or similar experience Experience communicating directly with business customers by phone and email Strong written and verbal communication skills Excellent organizational and time-management abilities Ability to manage multiple customers, quotes and priorities simultaneously Comfortable working independently in a remote environment Strong computer skills, including Microsoft Office Reliable, self-motivated and accountable Ability to work effectively as part of a fast-paced sales team Must live within reasonable commuting distance of

Jacksonville/Jacksonville Beach, Florida Preferred:

B2B sales or account management experience Landscaping, nursery, horticulture or green-industry experience Plant identification knowledge Microsoft Dynamics 365 experience CRM or ERP experience Bilingual English/Spanish Associate degree or higher

COMPENSATION

$20.00

• 25.

00 per hour , based on experience and qualifications. In addition to base pay, this position offers opportunities for: Sales commissions Performance incentives Bonus opportunities Your success and contribution to the sales team can provide opportunities to earn beyond your base hourly compensation.

BENEFITS

Green Dynamix offers eligible full-time employees a competitive benefits package that includes: Health insurance Dental insurance Vision insurance Paid time off Retirement plan Employee discounts Professional development assistance Performance incentives and bonus opportunities

HYBRID SCHEDULE

Monday-Friday, 8:00 a.m

• 5:00 p.m. 4 days per week
• Remote 1 day per week
• Jacksonville office Candidates must live within reasonable commuting distance of Jacksonville/Jacksonville Beach, Florida and be available to work from the Jacksonville office one day each week.

OUR CORE VALUES

At Green Dynamix, how we work is just as important as what we accomplish. Continually Improving Teamwork Enjoy Our Work Customer Obsession Keep Our Promises We value people who are self-starters, take ownership of their work, enjoy helping customers and want to grow with the company.

APPLICATION QUESTIONS 1. B2B

Sales Experience Describe your experience selling products or services directly to businesses. What products or services did you sell, and what types of customers did you work with? 2. Account Management Have you been responsible for managing a portfolio of business customers or accounts? If yes, approximately how many accounts did you manage and what were your responsibilities? 3. Quoting & Follow-Up Describe your experience preparing quotes, following up with customers and converting quotes into orders or sales. 4. Software Experience What CRM, ERP, quoting or customer-management systems have you used? Please list the systems and your level of experience with each. 5. Hybrid Work Requirement This position requires working remotely four days per week and reporting to our Jacksonville office one day per week. Do you live within reasonable commuting distance of Jacksonville/Jacksonville Beach and can you consistently meet this requirement? 6. Compensation The base pay for this position is $20.00

• 25.

00 per hour, depending on experience, plus commission and performance incentives. Is this compensation range acceptable to you?

Job Type:

Full-time Pay:

$20.00

• 25.

00 per hour + commission, incentives and bonus opportunities

Work Location:

Hybrid

•

Jacksonville/Jacksonville Beach, FL Job Type:

Full-time Pay:

$20.00

• $25.

00 per hour

Compensation Package:

Bonus opportunities Application Question(s): Do you have experience selling products or services direclty to businesses and rather than to primarily to individual retail customers? Describe the products or services you sold and whether you managed a customer porfolio or account. What CRM, ERP, Quoting, or customer mangement have you used?

Education:

Associate (Preferred)

Experience:

Customer service: 2 years (Required) Inside sales: 2 years (Required) Customer relationship management: 2 years (Required)

Language:

Spanish (Preferred)

Location:

Jacksonville Beach, FL 32250 (Required)

Work Location:

Hybrid remote in Jacksonville Beach, FL 32250