Overview Are you a confident communicator who enjoys connecting with customers, building relationships, and being rewarded for strong results? We're a growing home improvement company looking for an Inside Sales Representative / Appointment Setter to join our team. In this role, you'll connect with homeowners in our existing lead pipeline, understand their home improvement needs, and turn those opportunities into qualified appointments for our field sales team. No door knocking. No self-generated prospecting. No buying leads. We provide the leads—you build the relationship and set the appointment. This position begins with on-site training in Rochester, NY . Candidates must be local to the Rochester area or able to reliably commute to the office throughout the initial training period. Once training is successfully completed and the employee has demonstrated a strong understanding of our processes and expectations, there will be an opportunity to transition to remote work . After transitioning to remote work, employees must have a dedicated workspace, a computer with dual monitors, and reliable high-speed internet. They must also maintain a profes What You'll Do Contact company-provided hot, warm, and cold leads through phone, text, and established follow-up processes. Speak with homeowners to understand their home improvement needs and interests. Educate prospective customers on our products and services. Build rapport, overcome objections, and confidently secure qualified appointments Consistently follow up with leads to maximize appointment opportunities. Accurately document customer interactions and outcomes in the CRM. Work closely with the field sales team to create a smooth customer experience. Maintain consistent productivity, professionalism, and accountability in a remote environment. What We Offer Paid on-site training in Rochester, NY Opportunity to transition to remote work after successfully completing training $20/hour base pay ($41,600 annualized) Performance-based bonuses and incentives tied to measurable results and appointments set Company-provided hot, warm, and cold leads Ongoing coaching and professional development Supportive team environment with clear expectations Opportunities for advancement within a growing company Monday-Friday | Rotating Shifts Monday-Friday 8:00 AM-4:30 PM EST 10:30 AM-7:00

PM EST Rotating Weekend Schedule Saturday & Sunday:

9:00 AM-5:00 PM EST When you work a weekend, you receive two weekdays off Candidates must be available to rotate between both weekday shifts based on scheduling needs. Benefits Health insurance after 45 days Dental insurance after 45 days Paid Time Off (PTO) after 90 days 401(k) with company matching after 6 months of continuous employment Paid holidays Fully remote work Paid training Ongoing coaching and development What We're Looking For You'll be a strong fit for this role if you are: A confident and engaging communicator Comfortable spending a significant portion of your day speaking with homeowners over the phone Skilled at building rapport and earning trust Comfortable handling objections and asking for the appointment Motivated by goals, performance, and earning potential Competitive, coachable, and results-oriented Reliable, self-motivated, and accountable Able to stay focused and productive while working independently Comfortable learning and using multiple computer systems and technology platforms Preferred Experience Previous experience in any of the following is preferred, but not required: Inside sales Appointment setting Home improvement Call center sales Customer service Lead qualification Telemarketing Relationship-based sales Experience working with CRM systems, dialers, or lead-management platforms is also a plus The Ideal Candidate You don't need to be a seasoned salesperson to succeed in this role. If you're competitive, coachable, comfortable on the phone, and motivated by earning more through your performance, we can teach you the rest. If you enjoy talking to people and want the stability of hourly compensation combined with meaningful performance-based earning potential, we'd love to hear from you. Apply today and take the next step in your sales career!

Pay:

$40,900.00 - $41,600.00 per year

Benefits:

401(k) Dental insurance Health insurance On-the-job training Professional development assistance Work from home

Work Location:

In person