Order Management Specialist

Description We are looking for a detail-oriented Order Management Specialist to join a contract assignment supporting order management activities for a three-month engagement. This is a

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opportuntity and will focus on ensuring customer orders move accurately from quote review through final delivery confirmation. The ideal candidate brings prior experience in post-sales support and order processing, with the ability to manage approvals, maintain compliance, and coordinate efficiently across internal teams. Prior experience with Salesforce is required.

Responsibilities:

+ Review incoming Purchase Orders for accurate alignment with Quote information (Subscription Term, Products, Prices, Quantities), correct buying/selling entities (End User/Reseller/Distributor/Systems Integrator), EXIM requirements, DPAS ratings, etc. + Manual Order and Order Product creation in SFDC + Cross-functional handoff (communication, data entry) to Fulfillment teams and follow-up to update SFDC fields once fulfilled + Assess non-standard scenarios and manage internal Approvals based on Quote/PO attributes + Document and potentially send Proof of Delivery to Customers Requirements

• Previous experience in sales support, order management, or a related post-sales operations role.
• Working knowledge of purchase order review, order entry, and quote-to-order validation processes.
• Familiarity with approval routing, approved requisitions, and documentation control practices.
• Experience using Salesforce
• Understanding of contract compliance and contract closeout procedures.
• Strong attention to detail with the ability to manage multiple orders accurately and efficiently.
• Effective communication skills and the ability to collaborate with cross-functional teams in a remote work environment.

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