Sentry Restoration is seeking an experienced and relationship-driven Restoration Business Development Representative to grow our referral network and generate new restoration opportunities throughout Athens, Winder, Northeast Georgia and portions of the greater Atlanta market. This is a field-based business development position focused on developing long-term relationships with professionals and businesses that regularly encounter customers or properties affected by water, fire, mold and other property damage. The successful candidate will spend significant time in the field meeting referral partners, developing new accounts, maintaining existing relationships, attending networking opportunities and actively pursuing new business. Previous experience working in the property restoration industry, along with a good working knowledge and understanding of restoration processes and industry practices, is required. Key Responsibilities Referral & Relationship Development
- Identify, contact, visit and develop relationships with plumbing companies and individual plumbers.
- Build relationships with insurance agencies and insurance professionals, property managers, apartment and multifamily communities, commercial property and facility managers.
- Develop referral relationships with HVAC companies, roofing and construction companies, hotels and hospitality businesses, senior-living facilities, real estate professionals, home inspectors and other potential referral sources.
- Conduct regular face-to-face visits with prospective and existing referral partners.
- Introduce Sentry Restoration and clearly explain our emergency response, mitigation, remediation and reconstruction capabilities.
- Schedule meetings, presentations, networking visits and lunch-and-learn opportunities.
- Maintain consistent follow-up with prospects and existing referral partners to develop recurring business. Outside Business Development
- Prospect for new accounts through in-person visits, telephone outreach, email, referrals and networking.
- Develop long-term professional relationships rather than focusing only on one-time sales.
- Attend local business, trade and industry networking events as appropriate.
- Identify new markets, accounts and partnership opportunities within Sentry Restoration's service area.
- Represent Sentry Restoration professionally in the community and build awareness of the company and its services. TPA, Insurance & Vendor Network Development
- Research TPAs, managed-repair programs, insurance vendor networks and other contractor programs that may provide new business opportunities.
- Identify appropriate contacts and initiate communication regarding contractor/vendor onboarding opportunities.
- Assist with applications, onboarding requirements and follow-up on pending opportunities.
- Track application status, required documentation and follow-up dates.
- Maintain relationships with existing program contacts and identify opportunities for Sentry Restoration to become an approved mitigation and/or reconstruction contractor. Lead & Pipeline Management
- Generate qualified opportunities for water mitigation, fire and smoke restoration, mold remediation and reconstruction services.
- Maintain an organized pipeline of prospective referral partners and accounts.
- Document calls, visits, meetings, opportunities and follow-up activities in the company's CRM or tracking system.
- Track lead sources and new projects generated through business-development efforts.
- Communicate new opportunities promptly to Sentry management and operations.
- Provide regular updates on business-development activity, pipeline progress and results. How Success Will Be Measured
- New qualified referral relationships established
- Consistent face-to-face meetings and account visits
- New restoration opportunities generated
- New recurring referral accounts developed
- Revenue and collected business generated from new relationships
- Growth and retention of existing referral relationships
- TPA/vendor opportunities identified and advanced
- Consistent prospect follow-up and accurate pipeline management Required Qualifications
- Previous experience working in the property restoration industry is required.
- Good working knowledge and understanding of restoration processes and industry practices.
- Understanding of water damage mitigation, structural drying, fire and smoke restoration, mold remediation and reconstruction processes.
- Understanding of how restoration companies work with homeowners, commercial property owners, insurance professionals, adjusters and other parties involved in property-loss claims.
- Ability to confidently explain Sentry Restoration's services, capabilities and general restoration process to prospective referral partners.
- Strong communication, relationship-building and interpersonal skills.
- Comfortable prospecting, making outbound calls and visiting businesses in person.
- Self-motivated and able to independently plan and manage daily business-development activities.
- Strong organizational and follow-up skills with professional appearance and communication.
- Basic computer and CRM skills.
- Valid driver's license and reliable transportation.
- Ability to travel throughout the assigned territory. Preferred Qualifications
- Previous business development, outside sales, marketing or account-management experience within the restoration industry.
- Existing relationships with plumbers, insurance professionals, property managers, facility managers, contractors or other restoration referral sources.
- Experience working with or developing relationships with TPAs, managed-repair programs or insurance vendor networks.
- Familiarity with Xactimate, restoration estimating, mitigation documentation and insurance restoration terminology.
The Right Candidate The right candidate will have experience working in the restoration industry and understand how a restoration project progresses from the initial emergency call through mitigation, drying or remediation and, when required, reconstruction. This person must be able to use that industry knowledge to communicate credibly with plumbers, insurance professionals, property managers, commercial clients and other referral partners. We are looking for someone who is outgoing, professional, persistent and organized; someone comfortable walking into a plumbing company, insurance agency, property-management office or commercial facility, introducing Sentry Restoration, developing a professional relationship and consistently following up. The goal is to turn those relationships into long-term referral partnerships and measurable new business. Compensation Base Salary plus Commission + Bonuses. Starting base salary will depend on restoration-industry experience, business-development experience, qualifications and existing industry relationships. In addition to base salary, the position is eligible for performance-based commissions and/or bonuses based on qualified new business generated and collected revenue. Strong performers will have the opportunity to increase their total compensation as their referral network and generated business grow. Approved business-development travel will be eligible for mileage reimbursement or a vehicle allowance. Schedule & Territory
- Full-time, Monday through Friday
- Primarily daytime business-development activities
- Occasional early-morning or evening networking events as needed
- Field-based throughout Athens, Winder, Northeast Georgia and portions of the greater Atlanta market About Sentry Restoration Sentry Restoration provides professional water damage mitigation, fire and smoke restoration, mold remediation, emergency response and reconstruction services for residential and commercial properties.
We are a licensed commercial General Contractor firm. We are looking for an experienced restoration professional who wants to play a direct role in expanding our referral network, market presence and long-term growth. If you know the restoration industry, enjoy building relationships and are motivated by measurable growth, we would like to hear from you.
Pay:
From $45,000.00 per year
Work Location:
Hybrid remote in Winder, GA 30680