Inside Warranty Sales Representative Home Warranty /

VSC Experience Preferred Location:

Maryland Heights, MO (In-Office) first 60 days then

Hybrid Opportunities Job Type:

Full-Time | Monday-Friday | 8-Hour Shifts About Home Defense USA Home Defense USA is a rapidly growing home protection company providing home warranty coverage for major home systems and appliances. We operate with integrity, transparency, and a customer-first mindset — treating our customers like family. Our Maryland Heights office is expanding quickly, and we are actively seeking experienced call-center sales professionals from the home warranty or vehicle service contract (VSC) industries who want strong income potential, stability, and real growth opportunities. Why You'll Want This Role Strong earning potential: $75,000-$125,000+ annually (top producers can earn $150k+) Hourly/Commission + bonuses Monday-Friday schedule (occasional Saturday) In-office team environment with a professional but relaxed culture Clear advancement opportunities in a growing organization Supportive leadership with hands-on coaching and open-door management A sales floor that values performance, collaboration, and accountability Compensation & Benefits Starting base: The greater of Hourly ($18/hour) or Commission Daily, weekly, and monthly incentives Medical, Dental, Vision 401(k) with company match Paid Time Off (PTO) Life insurance Flexible scheduling options What You'll Do Handle inbound and outbound calls selling 3-year home warranty plans Use a consultative sales approach with homeowners Work warm leads — no cold calling Maintain professionalism with customers and teammates Meet call volume and performance expectations (typically 40-50 inbound calls per day) Accurately document activity in the CRM (Inline) What We're Looking For 1+ year of phone sales experience in: Home Warranties or Vehicle Service Contracts (VSC) Call-center sales background strongly preferred Confident, professional phone presence Ability to work a multi-step sales process Comfortable using CRM systems (Inline, Forte, or similar) Coachable, competitive, and results-driven Reliable, punctual, and accountable Familiar with objection handling (Agree, Isolate, Overcome, Ask)

Ideal Candidates Have Experience With:

Home warranty sales Auto warranty / VSC sales Inside sales or retention environments High-volume call centers Performance-based compensation structures Work Location This is an in-person position at our Maryland Heights office. Hybrid possible after 60 days. If you're already successful in home warranty or VSC sales and want a company with real momentum, solid leadership, and room to grow — we want to talk to you.

Job Type:

Full-time Pay:

$75,000.00 - $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Do you have VSC/Home Warranty Experience?

Experience:

Sales:

1 year (Preferred)

Work Location:

Hybrid remote in Maryland Heights, MO 63043