Senior Bilingual Sales Operations Specialist (Chinese/English)

About Avantier Inc. At Avantier, you won't just "have a job"—you'll work on real, cutting-edge technology used in aerospace, defense, and life sciences. We are a global photonics company with 25+ years of experience in custom optical design, engineering, and manufacturing. Our customers include world-class engineers, researchers, and high-tech companies. About the Role We are looking for a hands-on, detail-oriented Sales Operations Specialist to support our growing global business. This role is not a traditional administrative position. You will work closely with sales, engineering, and global teams to support customer communication, order coordination, and day-to-day business operations. This is an ideal opportunity for someone who enjoys working at the intersection of sales, operations, and customer coordination , and is comfortable taking ownership and getting things done. Key Responsibilities Serve as a key point of contact for customers, supporting inquiries, quotations, and order follow-ups Coordinate with internal teams (sales, engineering, production, logistics) to ensure smooth execution and timely delivery Support the sales process including RFQs, quotations, order tracking, and customer updates Communicate proactively with customers and production to resolve issues and maintain strong relationships Assist with business development activities such as trade shows, client visits, and follow-ups Support day-to-day office and operational tasks, including vendor coordination and procurement Maintain accurate records of customer interactions, orders, and internal documentation Identify issues proactively and help drive solutions in a fast-paced environment

Requirements Must-Have:

Self-motivated, proactive, and able to follow through on responsibilities independently 3-7 years of experience in a B2B environment (manufacturing, industrial, or technology preferred) Experience in sales support, operations, or customer coordination roles Strong communication skills in both English and Mandarin Chinese Ability to manage multiple tasks and priorities with strong attention to detail Nice to

Have:

Experience with RFQ, quotations, or order management processes Background in optics, precision manufacturing, or technical products Experience working with international teams or cross-border coordination Familiarity with CRM or order management systems Who This Role is NOT For This role is not a fit for: Candidates looking for a purely administrative or assistant position Candidates without prior B2B or customer-facing experience Candidates who prefer highly structured roles without ownership

Compensation & Benefits Salary:

$85,000•$105,000 per year + performance bonus Medical, Dental, Vision, Life Insurance 401(k) with company match Paid time off Location Bay Area, California (Hybrid) Work Schedule Full-time | Monday-Friday | 8:00 AM•5:00

PM PST Pay:

$85,000.00•$105,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in San Francisco Bay Area, CA