Event Sales Consultant (ESC) Curated Events Charleston Hanahan, SC Job Details 1 hour ago Qualifications Customer communication Event customer service Full Job Description About Us Curated Events is a market leader in event rental services. We're an award-winning team of event production pros, specializing in tents, linens, and design-forward event rental essentials. Our team works hand in hand with the area's top venues, caterers, planners, designers, businesses, and universities.

Our mission is simple:

Service. Selection. Style. Delivered.

Position Summary :

The Event Consultant is a senior sales professional responsible for driving revenue growth through the sale of Curated Events' diverse rental offerings while delivering an exceptional client experience. This role develops new business, grows existing client relationships, and consistently meets or exceeds sales and profitability goals. As a trusted advisor to clients and a leader within the sales team, the Senior Event Consultant partners with the Senior Sales Manager to support team development, mentor Event Consultants, share best practices, and promote continuous improvement. Success in this role requires strong relationship management, strategic selling, and the ability to thrive in a fast-paced, collaborative environment:

Essential Duties and Responsibilities :

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop and execute strategic sales plans for assigned accounts while identifying opportunities for long-term growth, key account development, and strengthening the Curated Events brand within the market. Cultivate relationships with existing clients, understand the depth of the partnership and their rental needs for future events. Monitor industry trends, competitor activity, and market conditions while providing recommendations to leadership on new products, service offerings, pricing strategies, and sales initiatives. Lead consultations for complex events, providing creative rental solutions and serving as a trusted advisor throughout the planning process. Provides timely and accurate customer contracts; work with management for the approval of pricing changes while maintaining maximum profit margins. Utilize CRM/contact management resources to manage customer sales strategies and activities to ensure account penetration. Attend key client events, support successful event execution, and serve as the sales lead for high-profile or complex events while partnering with Operations and Production teams. Serve as a resource for resolving complex client concerns and escalated service issues while maintaining exceptional customer satisfaction and supporting teammates with challenging situations. Lead post-event reviews for major events, identify opportunities for continuous improvement, and share key learnings and best practices with the sales team. Actively participate in department meetings while contributing ideas, sharing best practices, mentoring teammates, and helping drive continuous improvement initiatives.

Competencies:

To perform the job successfully, an individual should demonstrate the following:

Achievement Focus:

Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Business Acumen:

Aligns work with strategic goals. Conducts cost-benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.

Communications:

Exhibits good listening and comprehension. Expresses ideas and thoughts verbally and in written form. Keeps others adequately informed. Selects and uses appropriate communication methods.

Consultative Selling:

Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents sales process. Presents solutions that meet customer objectives. Qualifies potential customers.

Customer Service:

Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

Sales Skills:

Achieves sales goals. Initiates new contacts. Maintains customer satisfaction. Maintains records and promptly submits information. Overcomes objections with persuasion and persistence.

Use of Technology:

Adapts to new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Qualifications:

Education/Experience:

Four year degree (Bachelors) in business, sales or marketing preferred; proven track record of success and achievement with five years outside sales experience (B2B and B2C) or one year CE customer facing experience. Experience will preferably be in the hospitality, managed services or advertising industries. Certified Meeting Professional (CMP) designation preferred. Experience in event rentals, hospitality, luxury events, destination management, venues, catering, or related industries preferred. Demonstrated success managing complex client relationships and strategic accounts. Experience mentoring, coaching, or serving as a resource for peers is preferred.

Language Ability:

Ability to read and comprehend complex instructions, correspondence, and memos. Ability to author sales strategies, employee reviews and other complex correspondence. Ability to effectively present information in one on-one and large group situations to customers, clients, and other employees of the organization.

Mathematical Ability:

Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.

Reasoning Ability:

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Proficient in Microsoft Office applications. Curated Events provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.