Sales Representative

Sales Representative Dongwha Electrolyte USA Inc. Clarksville, TN Job Details Full-time 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Sales Korean Attention to detail Organizational skills Account management

Full Job Description About Us:

Dongwha Electrolyte USA Inc. is committed to operational excellence, safety, and reliability in all aspects of our production. We value sustainability, innovation, and the well-being of our employees.

Position Overview:

We are seeking a detail-oriented Sales Representative to manage existing customer accounts and support the full order-to-cash process—from forecasting and order entry to delivery, invoicing, and payment follow-up. This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys working cross-functionally to ensure excellent customer service and operational execution.

Key Responsibilities:

Own the end-to-end order-to-cash process for assigned customer accounts. You'll be the primary point of contact, ensuring accurate forecasting, smooth order execution, on-time delivery, and timely payment—while strengthening long-term customer relationships.

What You'll Do:

Manage day-to-day customer accounts and contract execution Validate forecasts and align with production and supply planning Process purchase orders and maintain accurate SAP records Track production, shipments, and delivery performance Coordinate logistics and ensure proper documentation Issue invoices, manage customer portals, and follow up on payments Resolve order, delivery, and billing issues Monitor KPIs (forecast accuracy, OTIF, AR aging) and drive improvements

Qualifications:

2-5 years in account management, customer service, or supply chain SAP experience and strong Excel skills Familiarity with e-invoicing platforms (e.g., Ariba, Coupa) is a plus Strong business communication and organizational skills Ability to manage multiple priorities in a fast-paced environment Korean language skills are a plus Join us as a Sales Representative and be part of a vibrant team dedicated to delivering value-packed solutions while advancing your career in sales!

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person