1. Collect and analyze customer requirements, develop and present tailored solutions to support sales teams in securing customer orders. 2. Visit customers assist them quickly in quickly getting familiar with our company and products, and collect information regarding clients's factories, orders and bussiness details. 3. Resolve daily customer issues related to products to maintain high customer satisfaction with service quality. 4. Maintain long-term positive customer relationships and provide support for further sales business expansion. 5. Assist sales in handling order procedures, provide support to sales staff and process relevant order work.