Inside Sales and Customer Service Representative

Inside Sales and Customer Service Representative Vand M Granite And Remodeling LLC Seagoville, TX Job Details Temporary | Part-time | Full-time | Contract $14.00 - $15.50 an hour 1 day ago Qualifications Teamwork Customer retention Sales management systems proficiency Data interpretation Customer support CRM system proficiency Account management Marketing Full Job Description Job Summary We are seeking an energetic and proactive Inside Sales and Customer Service Representative to join our dynamic team. In this role, you will be the frontline ambassador for our company, engaging with customers to understand their needs, provide tailored solutions, and foster long-term relationships. Your enthusiasm and communication skills will drive sales growth while ensuring exceptional service delivery. This position offers a fantastic opportunity to develop your skills in sales, customer relationship management, and project coordination within a fast-paced environment. You will play a vital role in supporting our business objectives by combining sales expertise with outstanding customer support. Responsibilities Engage with prospective and existing clients via phone, email, and online channels to identify their needs and promote our products and services. Manage customer accounts efficiently, ensuring accurate information entry and updates within Salesforce or other CRM platforms. Collaborate with marketing teams to execute outreach campaigns and follow up on leads generated through various channels. Support project management efforts by coordinating sales activities, tracking progress, and ensuring timely follow-through on client requests. Provide exceptional customer service by addressing inquiries, resolving issues promptly, and maintaining positive relationships. Analyze customer data to identify trends, opportunities for upselling or cross-selling, and areas for process improvement. Assist in onboarding new clients and conducting account reviews to maximize customer satisfaction and retention. Qualifications Proven experience in sales, customer service, or account management within a SaaS (Software as a Service) or financial services environment. Strong communication skills with the ability to clearly articulate product benefits and listen actively to customer needs. Familiarity with Salesforce or similar CRM tools for managing customer interactions and tracking sales activities. Knowledge of project management principles to coordinate multiple client accounts effectively. Analytical skills to interpret data insights for strategic decision-making and marketing initiatives. Ability to work independently as well as part of a collaborative team in a fast-paced setting. Nice-to-have skills include experience with marketing strategies, analysis tools, SaaS platforms, or financial services knowledge. Join us as an Inside Sales and Customer Service Representative where your enthusiasm fuels success! Be part of a vibrant team dedicated to delivering top-tier service while growing your career in sales, project management, and client relations. We value proactive individuals ready to make an impact every day!

Pay:

$14.00 - $15.50 per hour

Work Location:

In person