Sales Associate / Wellness Coordinator

Overview We are seeking a dynamic and enthusiastic Sales Associate / Wellness Coordinator to join our team. This role offers tremendous bonus potential and an exciting opportunity to engage with patients in a vibrant retail healthcare environment focused on improving lives through chiropractic care. The ideal candidate will possess effective communication abilities, strong sales skills, a passion for health and wellness, and a proactive approach to customer service. As a vital member of our team, you will be responsible for creating an inviting atmosphere, providing service knowledge, and supporting sales and sales initiatives to enhance the patient experience. Responsibilities Greet customers warmly and provide exceptional service by understanding their wellness needs and preferences. Knowledgeably educate customers on the short- and long-term benefits of chiropractic care. Assist with both digital and physical patient forms completion and processing while ensuring patient understanding and awareness of the information provided and its importance. Operate the point-of-sale (POS) system accurately for transactions, including cash handling and processing payments efficiently. Upsell complementary offering, convey value of add-ons, and promote ongoing promotions to maximize sales opportunities. Maintain excellent phone etiquette when handling inquiries or scheduling appointments. Support inventory management through stocking, labeling, and organizing daily use supplies and products in compliance with store standards. Efficiently use the Customer Relationship Management (CRM) software to communicate and track new patient leads while converting each lead into an active patient. Encourage Patient review postings and interactions on clinic business and social media pages. Ensure adherence to safety protocols, cleanliness standards, and store policies at all times. Experience Previous sales experience is preferred. Ability to execute daily tasks with minimal supervision. Familiarity with POS systems, cashiering procedures, and basic retail math for accurate transactions. Experience with upselling techniques to enhance sales performance. Bilingual skills are highly desirable to serve diverse customer populations effectively. Strong communication skills with the ability to provide clear information and excellent customer service. Knowledge of point of sale, customer relationship management, Microsoft office, and Google business software and platforms is advantageous. Professional appearance in conjunction with team building skills to help inspire wellness journeys while delivering outstanding service in a fast-paced setting! Experience with chiropractic is preferred but not required.

Pay:

$13.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Do you have a valid driver's license and reliable transportation? Have you received chiropractic care before?

Education:

Associate (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person