We are searching for another member to add to our close-knit team of individuals in our showroom in the Richmond area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their job. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills.

Your responsibilities will include:

Answering phone calls from customers and internal team members Outbound calling to prospective clients to begin our sales process by scheduling in-home or virtual consultations for our design team Continuous learning of our product offering and assisting customers throughout the sales process including showroom tours Working with clients and coordinating every phase of their jobs including installation, service works, add-ons, and change orders Supporting remote sales team with paperwork, collections, and customer communications Maintaining customer database, processing incoming paperwork and managing workflow for new sales Responsible for problem resolution for clients Good organization skills and be able to multi-task Computer experience including Word, Excel, and Outlook and Google services Strong and precise follow through along with written and oral communication skills are essential Ability to prioritize manage disruptions while maintaining your daily schedule and workload If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic and fun. We recognize people as our most valuable asset and will train you to excel in your position. If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for.

Hours are:

You will work 40 hours total over 5 days each week.

Our hours are:

Monday

• Friday 8:00 am to 5:00 pm

Rate:

Hourly based on experience; bonus potential based on performance Growth opportunities available and encouraged

Benefit Conditions:

Only full-time employees eligible Typical end time: 5PM Typical start time: 8

AM This Job Is:

Open to applicants who do not have a college diploma Work Remotely No This Job Is Ideal for

Someone Who Is:

Dependable

• more reliable than spontaneous People-oriented
• enjoys interacting with people and working on group projects Adaptable/flexible
• enjoys doing work that requires frequent shifts in direction Detail-oriented
• would rather focus on the details of work than the bigger picture Achievement-oriented
• enjoys taking on challenges, even if they might fail Autonomous/Independent
• enjoys working with little direction Innovative
• prefers working in unconventional ways or on tasks that require

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person