Description We are looking for an Order Management Specialist to support post-sales operations and ensure customer purchase orders are processed with precision and urgency. This Long-term Contract position is based in Herndon, Virginia, and focuses on validating order details, coordinating with internal teams, and maintaining accurate records throughout the order lifecycle. The ideal candidate brings strong attention to detail, sound judgment in handling exceptions, and the ability to work confidently with sensitive business information in a fast-paced environment.

Responsibilities:

• Examine incoming purchase orders to confirm they match approved quote details, including term lengths, item selections, pricing, quantities, and partner relationships.
• Enter orders and related product data into Salesforce with a high degree of accuracy and completeness.
• Coordinate handoffs with fulfillment partners by sharing required order information and tracking progress through completion.
• Update order records promptly after fulfillment activities are completed to keep system data current and reliable.
• Evaluate unusual or non-standard order situations and facilitate internal approval steps based on deal terms and order attributes.
• Prepare and provide proof of delivery documentation when needed to support customer requests and order closeout activities.
• Support post-sales order management processes involving contract compliance, requisition validation, and approved purchasing documentation.
• Assist with complex order scenarios, including multi-channel transactions and government-related purchase order workflows, when applicable. Requirements
• Experience in order entry, purchase order review, and post-sales support within a high-volume business environment.
• Proficiency with Salesforce, including maintaining accurate records and supporting order management activities.
• Working knowledge of approval workflows, contract compliance, and contract closeout processes.
• Ability to verify detailed commercial information such as pricing, quantities, subscription terms, and customer or partner entities.
• Strong written and verbal communication skills for collaborating across internal teams and following through on open items.
• Proven ability to protect confidential business information and demonstrate professionalism in sensitive situations.
• Excellent organizational skills and close attention to detail when managing multiple orders and deadlines.
• Experience with complex government or channel-based purchase orders is preferred.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .