We are seeking a highly organized, detail-oriented Sales & Catering Coordinator to join our team. The ideal candidate must have hands-on experience with Delphi and PEP (Hilton's Event Planning system) . You will provide critical support to the Sales and Catering team, ensuring seamless execution of events and efficient administrative operations.
Key Responsibilities:
Manage and maintain accurate records in Delphi and PEP Coordinate and distribute BEOs (Banquet Event Orders), contracts, group resumes, and internal communications Prepare and update sales and catering reports as needed Act as a liaison between clients, the sales team, and hotel departments Respond to client inquiries and assist with proposal creation and follow-ups Support site inspections, client visits, and promotional events Ensure timely communication of all event details to internal teams Handle administrative duties including filing, scheduling, and correspondence
Requirements:
Must have working knowledge of Delphi and PEP (Hilton) Minimum of 1-2 years of experience in hotel sales, catering, or event coordination Strong attention to detail and ability to multitask in a fast-paced environment Excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Professional demeanor and strong customer service skills
Preferred Qualifications:
Experience working in a branded hotel environment, especially within the Hilton portfolio Knowledge of hotel operations and group booking processes Familiarity with hotel sales/catering terminology and practices
Physical Requirements:
Must be able to sit or stand for extended periods (up to 8 hours) Must be able to lift, carry, or move items up to 25 pounds occasionally (e.g., event materials, promotional displays) Ability to walk property for site inspections, including guest rooms, event spaces, and back-of-house areas Must be able to use standard office equipment, including computers, copiers, and phones Occasional bending, reaching, and light physical activity during event setups or client walkthroughs
Benefits of Joining Our Team:
Competitive wages and benefits package Work in a historic setting with unique character and charm Supportive, respectful work environment Employee discount program Opportunities for growth and development Be part of preserving a piece of Petersburg's architectural heritage At Hotel Petersburg, our employees are family. We value your contribution to our guests' experience and are committed to providing a positive work environment where you can thrive. Hotel Petersburg is an equal opportunity employer committed to diversity in the workplace Ability to
Commute:
Petersburg, VA 23803 (Required) Ability to
Relocate:
Petersburg, VA 23803: Relocate before starting work (Required)