HVAC Sales Consultant / Comfort Advisor Atlantic Shores Heating & Cooling Suffolk, VA Job Details Full-time $80,000 - $120,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Customer communication Pricing Finance HVAC sales Driver's License Attention to detail Ductwork Full Job Description Turn your HVAC knowledge into a career in sales. Atlantic Shores Heating & Cooling is a family-owned HVAC company serving Hampton Roads since 1995. We are growing and looking for an experienced HVAC professional who understands residential systems and is ready to use that knowledge in a customer-focused sales role. This is not a high-pressure sales position built around scripts and pushing equipment. Our Comfort Advisors are expected to understand the home, identify what is actually happening with the HVAC system, educate the homeowner, present appropriate options, and help the customer make an informed decision. If you have strong HVAC field experience, communicate well with homeowners, and are ready to move into a role where your technical knowledge directly impacts company growth, this may be a strong next step. What You'll Do Meet with homeowners who are considering HVAC system replacement. Evaluate the existing system, equipment condition, airflow, ductwork, electrical requirements, drainage, fuel type, installation conditions, and overall comfort concerns. Ask questions to understand the homeowner's priorities, including comfort, efficiency, budget, indoor air quality, noise, and long-term goals. Develop accurate replacement recommendations and proposals using Atlantic Shores pricing and approved equipment options. Verify equipment availability, compatibility, sizing, accessories, and installation requirements before presenting proposals. Present replacement options clearly and professionally without using high-pressure sales tactics. Explain available financing options and help qualified customers understand their choices. Ask for the sale and guide customers through the decision-making process. Maintain accurate proposal information, photos, notes, equipment data, and customer communication in our CRM. Follow up consistently on open proposals until the opportunity is sold or closed. Coordinate closely with the installation and office teams to ensure a complete and accurate handoff. Protect company gross-margin standards while providing customers with appropriate solutions. Maintain communication with customers throughout the replacement process. What We're Looking For Hands-on residential HVAC experience is required. Previous HVAC sales experience is not. Strong candidates may currently be working as a: HVAC Service Technician Lead Service Technician HVAC Installer Lead Installer Installation or Service Supervisor HVAC Service or Installation Manager You should be comfortable evaluating residential HVAC systems and understanding how system design, airflow, ductwork, equipment selection, electrical requirements, drainage, venting, and installation conditions affect the final solution. We are looking for someone who can combine that technical knowledge with strong communication skills. The right person for this role is: Professional and comfortable working directly with homeowners Organized and able to manage multiple open opportunities Confident without being aggressive Able to explain technical information in a way customers understand Comfortable asking for the sale Persistent with follow-up without becoming pushy Detail-oriented when building proposals and documenting jobs Accountable for results Coachable and willing to follow an established sales process Motivated by both customer satisfaction and performance Compensation Initial 90-day training period: $25/hour + 2% commission on qualifying replacement sales After successful 90-day review: $20/hour + 5% commission on qualifying full-process replacement sales Commission at the full rate is tied to ownership of the complete sales process—including evaluation, accurate proposal preparation, pricing, equipment verification, presentation, financing, follow-up, and a complete installation handoff. How Success Is Measured Accurate, complete proposals Consistent customer follow-up Strong customer experience Sold replacement revenue Gross-margin performance Financing presentation Close rate Complete documentation and installation handoffs Low preventable proposal/scope errors Why Atlantic Shores? Atlantic Shores Heating & Cooling has served Hampton Roads for more than 30 years and we are focused on building the next stage of the company. We are strengthening our systems, investing in training, raising our standards, and creating opportunities for people who want to grow with us. Our culture is built around putting people first, giving 100%, taking accountability, communicating clearly, and continually working toward becoming the best version of yourself. Growth Opportunity We are building our sales department for the future, and this role offers room to grow as the company grows. Strong performance, leadership ability, and consistent results may create opportunities to advance into Senior Comfort Advisor and future sales leadership roles.

Pay:

$80,000.00 - $120,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance Application Question(s): Are you comfortable meeting with homeowners in their homes, evaluating HVAC systems, and presenting replacement options? How many years of HVAC sales experience do you have? Briefly describe your residential HVAC experience, including the types of systems you have worked on and your primary responsibilities.

Experience:

hands-on residential HVAC field: 3 years (Required)

License/Certification:

driver's license (Required)

Work Location:

In person