Summary:

Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

What You'll Do:

Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries Stay informed and educated on product knowledge Assist inside sales as needed Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer Perform other duties as assigned

Job Duties Disclaimer:

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 2+ years of customer service, sales, or electrical distribution experience preferred Previous branch experience preferred High School or GED

Required Knowledge, Skills & Abilities Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred Familiarity with automated order entry systems & PCs running Windows-based software preferred Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups Strong written and verbal communication skills Good team player Strong organizational skills Ability to work efficiently and meet tight deadlines Ability to type on a computer keyboard Great attitude Desire to improve electrical product knowledge

Additional Information Physical Demands:

Sit:

Must be able to remain in a stationary position

Frequently
21% to 50%

Walk:

Must be able to move about inside/outside office or work location

Constantly
at least 51% Use hands to finger, handle, or feel: Operates a computer and other office machinery
Constantly
at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet
Constantly
at least 51% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment
Occasionally
up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions
Constantly
at least 51%

Weight and Force Demands:

Up to 10 pounds

Constantly
at least 51% Up to 25 pounds
Frequently
21% to 50% Up to 50 pounds
Occasionally
up to 20%

Working Environment:

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold

Occasionally
up to 20% Exposed to electrical hazards; risk of electrical shock
Occasionally
up to 20% Handles or works with potentially dangerous equipment
Occasionally
up to 20% Travels to offsite locations
Occasionally
up to 20% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer.

All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. For the state of Virginia only, the pay range is $20.00 to $22.00, depending upon qualifications, experience and other considerations permitted by law.

Our Benefits Include:

Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities

We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. 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