Inside Sales Representative

We are seeking to add a motivated and dynamic rock star to join our team. We are a sales representative firm engaged in the plumbing, heating & construction industries. We have been in business for 35 years and have earned a reputation for being a leader in customer service. We are looking for a candidate who will continue to provide the same level of professionalism, service, and energy that we are known for. The ideal candidate will possess strong communication skills, cheerful disposition and a passion for helping others. This role will be Monday-Friday, 7:30a-4:30p full-time.

Duties:

• Respond to customer inquiries via phone or email.
• Provide accurate and helpful information to customers regarding products or services
• Process orders, returns, and exchanges
• Assist customers with account setup and maintenance
• Resolve customer complaints in a professional manner
• Collaborate with other departments to ensure customer satisfaction
• Maintain customer records and update our cloud-based storage information as needed
• Assist management and sales staff with tasks and various projects

Qualifications:

• Previous experience in customer service or a related field preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook)
• Ability to learn and navigate new software systems quickly
• Detail-oriented with strong organizational skills
• Ability to multitask, prioritize tasks effectively and be a self-starter
• Positive attitude and ability to work well in a team environment

Skills:

• Excellent communication skills (verbal and written)
• High energy and positive attitude
• Administrative tasks Room for advancement if-so desired and an opportunity to make a direct impact with your daily role.

If you are a dedicated individual with excellent customer service skills, we would love to hear from you. Apply today to join our team!

Pay:

$25.00

• $35.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person