Overview The Group Sales Coordinator will be responsible for managing administrative and operational aspects of various types of group events. This role involves coordinating events from planning through execution and collaborating with various departments to provide exceptional guest experience. The ideal candidate will be a problem solver who has excellent communication skills and impeccable attention to detail. The candidate should also have experience working in an office environment, performing administrative tasks, and providing support to coworkers. The ability to multitask, manage complex schedules, and meet changing deadlines is essential to the position. Responsibilities

• Group detailing after booking: creating room blocks / reservations updated with notes for the front desk teams.
• Billing details such as invoicing pre or post event, collecting payments, receiving S211 forms when necessary, ensure billing is set correctly for each group
• Process rooming lists including VIP room assignments, welcome amenities, etc.
• Send out remainders to groups with cut off dates.
• Interdepartmental communication to ensure all departments are aware of the details, room requirements, and deposits are accurately charged
• Contribute in group up-selling.
• Assist during in-house hosted events
• Follow up with groups after departure with requests for feedback regarding their experience.
• Perform various projects assigned by the Sales Managers
• Other duties as assigned Required Skills and Qualifications
• Exceptional verbal and written communication skills
• Organization and planning abilities
• Creativity and problem-solving skills
• The ability to multitask in a fast-paced environment
• Basic understanding of event management software as well as Microsoft office
• Basic accounting and budgetary skills
• Ability to identify potential legal liabilities and take steps to mitigate them
• Networking and customer service skills

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Language:

English (Required) Ability to

Commute:

Wisconsin Dells, WI 53965 (Required)

Work Location:

In person