Sales Supervisor, Beverly Hills Rimowa - 3.3 Beverly Hills, CA Job Details Full-time 7 hours ago Qualifications Customer follow-ups Customer communication Staff supervision Retail industry sales team management experience Product presentation Customer relationship building Operations coordination Store closing procedures Client rapport building Store opening procedures Sales training Mid-level Sales team management High school diploma or GED Shipping & receiving Sales performance monitoring (sales process improvement strategies) Client retention Sales coaching Customer engagement Organizational skills Merchandising display arrangement Retail store product knowledge Time-based sales targets Activity sales targets Individual consumer customer service Computer skills Stock receiving Store maintenance In-store marketing Sales leadership Full Job Description Position The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance. Job responsibilities Sales Generation Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals Assists Boutique Manager with execution of store marketing initiatives Assists In training efforts and KPI management for sales team Customer Service Provides superior customer service Assisting and leading sales staff in partnership with store management Processes customer repairs when requested Operations Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc. Ensures facility maintenance, presentation and organization Exhibits proficiency in computer programs used by the Company Profile High School diploma or equivalent Detail oriented, task focused Professional, strong communication skills both verbal and written Excellent problem-solving skills, positive attitude, team player Ability to work varied hours/days, including nights, weekends and holidays Must be able to lift large boxes up to 25lbs repeatedly Selling skills with ability to meet monthly personal sales goals Strong clienteling/customer development skills Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters Ability to establish and maintain effective relationships with customers via clienteling Ability to learn and effectively convey product information

RIMOWA MAISON

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father's visionary approach, it was Richard Morszeck who - inspired by the early days of aviation - discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA's global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today's ever-changing world.