Job Description

MAJOR FUNCTION

Assists the Manager in the operation of the sales staff, showroom floor, store operations and act as manager on duty when required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Must be able to produce a level of sales required by management and Havertys policy by serving customers, selling products, and performing all duties required of a Sales Consultant May conduct sales training, sales review, and provide sales support as needed. May work with Sales Consultant on MySalesCenter. May motivate sales associates and guide them to create a higher sales performance. May supervise sales team and conduct sales meetings in the store manager's absence. May be required to open and/or close the store. May be required to provide office coverage as needed. May be required to count cash boxes and take deposits to the bank. You may occasionally be required to perform the duties listed below as needed: Prepares bank deposits and daily closing summary Maintains an organized and secure office environment Answers incoming calls Reviews the Unconfirmed sales for the next 8 delivery days. Processes customer sales and account transactions. Handles customer complaints, opens store notes, and follows up on existing customer service tickets Works the Expected Deliveries to ensure sales are completed and schedules deliveries as needed. Runs and works the daily reports. Communicates with Havertys Credit Services for account requests and follow-up Job Requirements Disclaimer This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior. Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.