HSC- Manager, Solutions Center

SUMMARY:

Under general supervision, the Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

Supervises, hires, trains, and disciplines the sales support team with the location. Assists in servicing customers through familiarity and knowledge of products. Ensures customer service is a focal point of every interaction. Hires, builds, trains, and evaluates the team, as well as driving accountability. Works closely with the outside sales group to develop and grow the business. Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow. Analyzes inventory for opportunities to increase turns and grow sales. Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers. Identifies training needs of the team and coordinate as necessary. Sets goals and tracks measures across the team. Maintains audit and inventory performance at location. Monitors and identifies opportunities to improve financial performance. Implements and ensures all safety guidelines are followed. Maintains key relationships with other internal managers. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Proficient in Microsoft Office. Ability to train and effectively build a team. Meet deadlines and manage time effectively. Mechanical/technical aptitude. Industrial sales experience a plus. Exemplary work ethic and decision-making ability. Knowledge of different hoses and thread configurations a plus. Epicore P21 experience. Basic hydraulic knowledge a plus. Bilingual (English/Spanish) a plus.

SUPERVISORY RESPONSIBILITY

0-5 Direct Reports 5-10 Direct Reports

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.