Lead Contract Support - Raleigh, NC

Lead Contract Support - Raleigh, NC

CBRE - 3.6

Raleigh, NC Job Details Full-time 20 hours ago Qualifications Basic math High school diploma or GED Full Job Description GlobalWorkplace Solutions (GWS) Local is a hard services-led, tailored facilitymanagement solution. We self-perform hard services while partnering withbest-in-class soft service providers to offer custom facility and projectmanagement solutions to our clients. We focus on empowering our team with ahigh-level of downstream accountability, resulting in an agile and efficientservice delivery. In addition to our core facility and project management capabilities, ourplatform offers direct access to our Best-in-Class services, including ESG,Security Consulting, Workplace Strategy, and Workplace Experience. About the

Role:

As a CBRE Contract Supervisor, you will oversee the team responsible for providing administrative contract support to the department. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You'll Do:

Set the team goals for performance and deadlines. Ensure compliance with the company's plans and vision. Monitor employee productivity and provide constructive feedback and coaching. Organize workflow and ensure that employees understand their duties or delegated tasks. Announce important information from upper management to employees. Maintain timekeeping and personnel records. Review and approve timecards. Receive escalated complaints and resolve difficult problems. Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with

CBRE RISE

values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You'll Need:

High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with a master-level inquisitive mindset. Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE When you join CBRE, you become part of the global leader in commercial realestate services and investment that helps businesses and people thrive. We aredynamic problem solvers and forward-thinking professionals who createsignificant impact. Our collaborative culture is built on our shared values —respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants. Applicant AIUse Disclosure We value human interaction to understand each candidate's unique experience,skills and aspirations. We do not use artificial intelligence (AI) tools tomake hiring decisions, and we ask that candidates disclose any use of AI in theapplication and interview process.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).