Recruitment Fraud We are aware of fraudulent recruitment activities that may involve individuals impersonating Comcast recruiters or employees. To help protect yourself, please be aware Comcast recruiters will only contact candidates from an @comcast.com or @cable.comcast.com email address. If you receive a message from a different email domain claiming to be from Comcast, please use caution and report it directly through the platform where you were contacted. For more information, visit the Fraud Section of the FAQ page. Saved Jobs (0) Current Employees Candidates Job Opportunities Life @ Comcast Benefits Early Career FAQs Search Jobs Search Jobs by Keyword Location Radius select radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs Supervisor, Technical Product Sales - Business Support Trevose, Pennsylvania; Cherry Hill, New Jersey Apply Now Save Job Overview Success Profile Benefits Responsibilities Hear From Our People Culture More About Comcast Overview In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels. Back to nav Success Profile What makes a successful Supervisor, Technical Product Sales - Business Support at Comcast? Check out these top traits and explore role-specific skills in the job description below. Results-Driven Goal-Oriented Communicator Good Listener Self-Starter Adaptable Back to nav Benefits We're proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life. Paid Time off We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs. Physical Wellbeing We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need. Financial Wellbeing These benefits give you personalized support designed entirely around your unique needs today and for the future. Emotional Wellbeing No matter how you're feeling or what you're dealing with, there are benefits to help when you need it, in the way that works for you. Life Events + Family Support Benefits that support you no matter where you are in life's journey. See All Benefits Back to nav Responsibilities Supervisor, Technical Product Sales - Business Support Location Trevose, Pennsylvania, Cherry Hill, New Jersey Req

ID R444152

Job Type Full Time Category Support Date posted 09/09/2026 Apply Now Save Job Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary This job oversees daily technical product sales support operations and guides team performance to meet service excellence standards. It coordinates customer order processing workflows while managing resource allocation and quality assurance activities. The job implements process improvements and develops staff through product knowledge transfer and systems training initiatives.

Job Description Responsibilities:

Supervising daily technical product sales support operations while monitoring team performance and providing guidance to meet service standards Coordinating customer order processing workflows and quality checks to maintain accuracy and timeliness across support teams Managing workforce scheduling and resource allocation to optimize coverage and meet fluctuating business support demands Implementing process improvements and best practices for technical product sales support activities within established departmental guidelines Analyzing support team performance metrics and developing action plans to address gaps through coaching and training Supporting staff development through product knowledge transfer sessions and systems training for Comcast Business Class offerings Organizing regular team communications and updates to ensure consistent delivery of technical product support excellence Monitoring technical support quality standards and customer experience metrics while providing feedback to leadership on improvement opportunities Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Leadership;

Communication Salary:

Pay Range:

This job can be performed in New Jersey with a Pay Range of $85,004.53 - $127,506.79 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Apply Now Save Job Share this job Facebook X LinkedIn Email Back to nav Hear from our people "I've never felt so connected a job before. Any time I'm mentioning that I'm looking to grow, I feel like ears in the room open." Lauren Senior Business Account Executive Back to nav Culture At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self. Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package. We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us. You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand. Back to nav More About Comcast Comcast Business Recognized as #1 Provider for Managed SD-WAN by Vertical Systems Group for the First Time Comcast Business today announced it is the number one ranked U.S. provider of Managed SD-WAN services for the first time, surpassing AT&T, according to Vertical Systems Group's 2024 U.S. Carrier Managed SD-WAN Services Leaderboard. Real Salt Lake Soccer Club Enhances Fan Experience with Comcast Business and Comcast Smart Solutions This collaboration demonstrates Comcast's unique ability to deliver comprehensive solutions, combining the technology and expertise of both Comcast Business and Comcast Smart Solutions. Comcast Business provides high-performance connectivity, including a Dedicated Internet connection and video content distribution across the suites. Comcast Business Offers Customers Enhanced Speeds, 99.99% Network Reliability, Quicker Deployment Over Nation's Largest Converged Network Comcast Business today announced the expansion of its long-standing Dedicated Internet solution, providing symmetrical speeds, a guaranteed network uptime Service Level Agreement (SLA), and proactive network monitoring to a million more businesses across the country - all delivered over its advanced network. Back to nav Jobs For You Featured Jobs Recently Viewed Jobs Saved Jobs Supervisor, Technical Product Sales - Business Support Trevose, Pennsylvania, Cherry Hill, New Jersey Support 09/09/2026 Talent Community Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast. Sign Up Here Job Alerts Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one. Get Started Got a Question? Check our FAQs or connect with @ComcastCareers (opens in new window) . Facebook X LinkedIn Glassdoor YouTube Instagram

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