Skip to main content
Tallo logoTallo logo

Llooking for Amazon Connect Lead in Dallas, Texas (Hybrid)

Job

Saksoft

Remote

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 6/20/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
67
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Job Title:
Amazon Connect Lead Location:
Dallas, Texas (Hybrid)
Hire Type:
Contract Duration:
Long Term Skills Mandatory Skills :
Amazon Connect Job Summary:
Handle service delivery and ensure performance across all Amazon Connect Implementation and support areas Oversee overall implementation development support operations enhancements and system updates Act as primary escalation point for incidents Identify process gaps and implement improvements Lead and mentor Junior engineers Maintain relationships with internal and external stakeholders Skills Required Deep handson experience with Amazon Connect Strong knowledge of AWS Lambda DynamoDB S3 Amazon Lex Bedrock API Gateway IAM Indepth understanding of contact flows queues routing profile quick connect telephony config and call routing Strong troubleshooting skills in WebRTC and voice issues Strong leadership and communication skills

Similar jobs in Dallas, TX

Similar jobs in Texas