Rumford Pet Job Description Position:

Supervisor Reports to:

Store Manager Location:

Barrington, RI

SUMMARY / OBJECTIVE

The Supervisor is responsible for providing exceptional best in class service to our pet parents. A key priority includes assisting and supporting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, Supervisor will be responsible for maintaining inventories, store appearance and completing daily paperwork while promoting customer satisfaction by performing and monitoring specific job functions and duties so that each and every customer receives a great shopping experience.

Supervisor Essential Duties & Responsibilities:

• Maintains a presence in the store demonstrating a courteous, friendly attitude and excellent customer service. Greets and assists customers in a positive, approachable manner. Answers questions and resolve customer inquiries and concerns.
• Checks in deliveries, stocks shelves and merchandise throughout store.
• Supervises, trains, and develops Sales Associates on the Rumford Pet operating practices and procedures.
• Assists Store Manager in record keeping to include payroll, scheduling and cash register deposits and receipts.
• Supports Store Manager in loss prevention efforts.
• Assumes certain management responsibilities in absence of Store Manager.
• Follows all Company policies and procedures.

Position Qualifications:

Education:

High school or equivalent.

Experience:

2+ years of store leadership experience in retail industry.

Availability:

Ability to work flexible full-time or part-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies:

Customer Service, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

• Must be 18 years of age.

or

Position:

Retail Sales Associate Reports to:

Store Manager Locations:

Barrington, RI

GENERAL SUMMARY

Retail Sales Associate must be enthusiastic, friendly and passionate individual, who enjoys providing the best in class shopping experience to our pet parents. The Sales Associate is responsible for the proper and efficient operation of the store during their shift, within company policy. The position provides an opportunity, in a retail setting, to excel in a customer focused role, working both independently and as a member of a team, to positively influence the lives of pets and pet parents.

Essential Duties & Responsibilities:

• Provides best in class customer service in a friendly, professional manner by anticipating and actively identifying customer needs.
• Accurately performs cashier duties - handling cash and credit card transactions with precision while following company policies and procedures.
• Maintains the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory tasks as directed by management.
• Must be able to work a flexible schedule as needed, supporting opening, closing as well as weekend store responsibilities, when scheduled.
• Must be 16 years of age or older

Position Qualifications:

• High School diploma or equivalent (or in process).
• Ability to regularly lift up to 50 (fifty) lbs. from floor level to above shoulder height.
• Prolonged periods of standing at the register.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Physical Requirements:

• Ability to regularly lift up to 50 (fifty) lbs. from floor level to above shoulder height.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Prolonged periods of standing Rumford Pet Express is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person