Keep displays, coolers, and shelves fully stocked, clean, and tidy while providing prompt, friendly, and helpful customer service. Foster a team environment while meeting department objectives. Learn about wellness trends and issues and impart knowledge with customers.
Responsibilities:
I. CUSTOMER SERVICE A.
Take initiative to assist customers with product questions in a prompt, friendly, and helpful manner, referring them to other staff when necessary. B. Refer customers to third party resources as needed, including health information online, journals/magazines, and reference books. C. Provide assistance with special orders. When processing deliveries, set aside special orders, match products with special order forms and notify customers in a timely manner. D. Read literature assigned by supervisor and stay informed of the latest nutrition and supplement developments.
II. STOCKING A.
Rotate older stock to top, making space for new stock. Check for back stock prior to stocking. B. Stock displays fully without over crowding, face items on shelves. C. Pull short date or low-quality items and then follow the established procedures for recording and disposing of them in a timely manner. D. While stocking, check to ensure shelf tags are in place and correct. Label items accurately with price tags or signs if needed. Report price discrepancies to the supervisor.
III. RECEIVING A.
Sign for deliveries with appropriate adjustments noted on invoice B. Check deliveries and verify piece count. Notify Department Managers of product receipt. Check for obvious damage and get credit from vendor. Notify buyer of discrepancies. C. Break invoices into department categories and finelines. D. Coordinate returns to ensure that items go to appropriate suppliers and receive credit promptly. E. Reconcile invoices and pricing with Auto Star POS system.
IV. DEPARTMENT MAINTENANCE A.
Keep shelves, coolers, back stock, and bins clean and in orderly condition. Dust and clean shelves, and product, when stocking. Remove trash promptly, take out recycling, sweep/mop as needed. B. Keep department equipment in assigned area and in working order. C. Use equipment safely and inform your supervisor of equipment problems. D. Record department shrink promptly and accurately. E. Participate in periodic inventory.
V. OTHER A.
Follow company policies and practice safety on the job. B. Perform other tasks assigned by your Supervisor (Manager). C. Introduce new ideas for efficiency or products for the store. Eureka Natural Foods strongly encourages individuals seeking to understand more about living natural lifestyles to apply. Eureka Natural Foods is committed to ensuring its customers live well naturally and are eager to find employees who desire promoting this.
Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance