Fragrance Specialist Xtrait Perfumery West Hartford, CT Job Details Full-time $20 an hour 22 hours ago

Qualifications Packing English Driver's License Packaging Cleaning Full Job Description Xtrait Perfumery Location:

West Hartford Center, CT (on-site) Employment type: Full time About Xtrait Perfumery is a niche and artisanal fragrance house built around discovery. We carry independent perfumers and small-batch houses that most people have never smelled before, and we help every guest find something that feels like their own. Our floor is part boutique, part classroom — we host brand classes, "meet the perfumer" sessions, and guided discovery appointments. The Role We're looking for a full-time Fragrance Specialist who genuinely loves perfume and loves talking about it.

This is a hands-on role:

you'll guide customers through the collection, keep our inventory accurate, run the counter, and help bring our in-store events to life. If you can tell an oud from an incense accord and get excited when a new artisanal house lands on the shelf, we want to meet you. What you will do Customer experience: Provide warm, knowledgeable service and personalized curation guidance across our current product offerings.

Inventory management:

Receive incoming orders and complete inventory through Shopify; sort and organize physical product in storage.

Stock oversight:

Monitor inventory status and flag low-stock or fast-moving products to the owner before they sell out.

Point of sale:

Operate the counter efficiently, including daily cash management and drawer counting.

Online order fulfillment:

Prepare and package online orders and drop them off at delivery points daily.

Phone and email:

Take customer phone calls, respond to email inquiries, and flag potential new brand partnerships or anything time-sensitive to the owner.

Event support:

Assist with and participate in in-store events, including brand classes and "meet the perfumer" sessions — setup, hosting support, guest engagement, and breakdown.

Floor presentation:

Keep displays, testers, samples, and the sales floor clean, stocked, and photo-ready. Fragrance Specialist — Full Time About Xtrait Perfumery The Role What You'll Do Product knowledge upkeep: Stay current on new launches, restocks, and the stories behind the houses we carry so you can speak to them with confidence. Required Deep fragrance knowledge — strong familiarity with the brands Xtrait stocks as well as the broader niche and artisanal landscape.

Ability to describe scent clearly:

fragrance families, notes and accords, performance (longevity and projection), and concentration differences (EDT, EDP, extrait). Retail, hospitality, or customer-facing experience with a genuine service instinct. Comfort with Shopify or a similar POS/inventory system, and general tech confidence. Accuracy and accountability with cash handling and inventory counts. Strong written and verbal communication for phone calls and email. Reliable, punctual, and able to work independently without close supervision. Availability for a full-time schedule within boutique hours (Tuesday-Sunday, 11 a.m.-8 p.m.), including weekends and occasional evening events. Able to stand for extended periods and lift and move boxes of product (up to approximately 40 lbs). Comfortable appearing in videos for content in the social media channels. Nice to have Prior experience in fragrance, beauty, or luxury retail. Experience assisting with in-store events, classes, or activations. Bilingual (Spanish/English). Valid driver's license and reliable transportation for daily delivery drop-offs. What Success Looks Like Guests leave having found something they love — and come back for the next discovery. Inventory in Shopify matches what's physically on the shelf. The owner hears about low stock, partnership opportunities, and urgent issues early, not late. Online orders go out the same day, every day. Events feel effortless to attendees. Compensation $20.00 per hour Ongoing brand training and direct access to perfumers and brand founders How to Apply Send your resume and a short note to . In your note, tell us about a fragrance — niche or artisanal — that you'd recommend to someone new to the category, and why. Xtrait Perfumery is an equal opportunity employer. We welcome applicants of all backgrounds.

Pay:

$20.00 per hour

Work Location:

In person