Counterperson United Refrigeration Inc. - 3.4 Atlanta, GA Job Details Full-time 13 hours ago Qualifications Lifting equipment Practicing in a sourcing or procurement role Retail customer service procedures Computer operation Customer communication Safety data sheets (SDS) Cash amount verification Inventory data entry Floor cleaning Copy machines Customer order taking Put-away Moving Forklift Package delivery Fax machines Delivery driving Data entry Warehouse cleanliness Refrigeration Invoice data entry Trade school Retail store product knowledge Store maintenance Truck loading and unloading Payment reconciliation Faxing Restroom cleaning Material handling equipment operation Entry level

Full Job Description Overview:

Provide customers with prompt, knowledgeable, and courteous service.

Responsibilities:

Essential Job Functions Greet customers promptly and courteously by name (if known) Answer telephones promptly and courteously identifying yourself and the company Provide professional and knowledgeable assistance to customers Provide accurate and timely execution of customer's orders, requests and other services Enhance customer orders by asking if other products are needed that were not specifically requested Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc. Load and unload company, customer and outside carrier vehicles using proper equipment Break down and put away stock Regular and punctual attendance Participate in the After Hours Emergency Call rotation to assist customers when the branch is closed Other Job Functions Follow-through/follow-up on promises and commitments made to customers Make deliveries as needed Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc. Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets Perform related jobs as required

Qualifications:

Physical Demands Requires moving, lifting, and carrying up to 75 pounds Requires prolonged standing, bending, stooping, stretching and ability to climb ladders Requires exposure to chemicals and solvents Requires manual dexterity and eye-hand coordination for data input Skills and Abilities Ability to cross-reference and recommend substitute products Ability to get along with customers and other employees, follow directions and work under pressure Equipment Must be able to operate computer and other office machines such as fax, calculator, photocopier and so on Fork lift Education/Knowledge Basic knowledge of heating, air conditioning and refrigeration Learn and understand United's product offering as well as rest of industry Attend product seminars provided "in-house" and trade education groups (RSES, ACCA, ARW, etc.) and vendors. Work Conditions Overtime required during off-season and mandatory during season and inventory Saturdays as required by location and season. Heated store area Unheated warehouse area Concrete floors