Kroger

Title:

Online Grocery Pick-Up Clerk

Date:

09/02/2026

Job ID:

215302

Relocation:

No

Degree:

Not Specified

Salary:

Job Types:

Clerk

Employment Type:

PART TIME

Location:

Rock Springs, WY

Job Description

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate thepany's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.

In-Store Grocery Shopper initiates andpletes selection process for customers' on-line orders.

Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.

E-Commerce team including Online Grocery Pick- Up associatemunicates any substitutions or exceptions to customer's order at time of pick-up.

Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.

Ad to local, state, and federal laws, food safety procedures, andpany guidelines.

Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.

Read and follow directions given in the note section

Ensure quality and freshness of all items chosen

Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars

Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.

Process the orders through the point of sale (POS) system

Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock

Maintainanization and cleanliness of staging areas and equipment

pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor

Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair

Perform required opening and closing procedures

Learn and adapt to new and improved processes

Assist in training new e-Commerce team members

Meet/exceed productivity standards

Must be able to perform the essential job functions of this position with or without reasonable amodation

Qualifications

Ability to work without supervision

Ability to read shelf tags

Basic math skills (i.e., counting, addition, and subtraction)

Excellent oral/writtenmunication skills

Desired Previous Experience:

Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier