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Amplify Insights

Entry Level Customer Retention Associate

Career Insights for Technical Sales Specialist

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Based on Arizona data

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What they do

A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.

$89,803 / year median in Arizona

-12% projected decline

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Job Description

Entry Level Customer Retention Associate Looking to get your foot in the door? Looking for a career? Looking to put your customer service skills to use? Look no further… Amplify is hiring an Entry Level Customer Retention Associate to support our clients and customers. This position is entry level because we want to find someone with strong customer service skills we can build into a management role as the company continues to expand. The ideal candidate is competitive, ambitious, and eager in their pursuit of excellence and career growth. Through hard work, dedication and commitment this entry level position can and will turn into a role with more responsibilities and higher pay.
Daily responsibilities:
Handles all customer inquiries and follow up Effective presentation and negotiation skills to present our clients' Obsessed with creating great experiences for our clients Contact the client to resolve routine matters Uses established protocols for reporting client concerns and solutions as needed Understand the importance of Quality Service and how it is measured What we are looking for: High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience Strong (verbal and written) communication skills with an ability to build relationships The ability to apply creative problem-solving techniques to situations using sound business judgment Energetic, conscientious, diligent and a career oriented mindset Strong work ethic and moral compass What Amplify's team members experience: Encouragement to contribute ideas and insights Numerous bonus opportunities Generous 401(k) matching Celebrations! - We hit our goals and reward our teams Birthdays are always a cause for celebration
Job Type:
Full-time Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Scottsdale, AZ 85260 (Required)
Work Location:
In person