Technical Communicator, Associate Blue Shield of CA United States, California, Oakland 601 12th Street (Show on map) Sep 30, 2026 Your Role The Healthcare Quality and Affordability Technical Communications team creates and maintains desk level procedures to support HQA staff members, training, and auditing, and business initiatives. The technical communicator associate will report to the technical communications manager or direct manager. In this role you will assist senior writers with completing document requests and independently complete less-complex requests. You will also assist with business analyst responsibilities such as facilitating the intake process, reporting, ensuring accuracy of data, and providing general support for the day-to-day operations. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning. Your Knowledge and Experience Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree

Strong writing skills: ability to document process flows and system applications

Strong technical skills

Good interpersonal and relationship building skills

Ability to work in a deadline-driven environment

Ability to learn the skills, internal procedures, standards, and tools needed to satisfactorily complete assigned tasks

Proficiency with a variety of software applications: Word, Excel, and Adobe Acrobat Standard Experience with

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FS Pro and/or FS Pro 2020, Lucid, and Service Now preferred Hybrid This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need. Notify me of jobs like this