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Technical Sales Associate
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Based on Pennsylvania data
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What they do
A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.
$94,079 / year median in Pennsylvania
-12% projected decline
Job Description
Responsibilities:
Qualify New leads and inquiries and perform follow-upSpend a minimum of one day per week visiting customers and prospects in the designated territoryHandle New customer/Prospect Welcome outreach via phone/emailProficiently learn and use HubSpot for campaigns and lead informationReach out to neglected accounts (Phone/Email) to create touches to generate activityHandle key account assignments to maintain existing relationships and identify new growth opportunitiesEngage current users to expand awareness, educate, identify new opportunities, and develop account intelligenceResearch potential clients. Connect with and educate prospects and qualify leadsRespond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone and websiteAssist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customers requirementsEngage vendors to collaborate on customer opportunities and joint sales call activityPrepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessaryWork with all other departments to coordinate and ensure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customerMake pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business systemPerform other related duties and assignments as directed by management and as listed inSOPRequirements:
A curious, hungry natureBSME or BSEE engineering degree is preferredExperience utilizing computer software including Excel, Word, Outlook.Valid drivers license and reliable vehicle