Field Technical Spt Cons II

Adecco is assisting a local client recruiting Field Technical Support on Onsite Schedule. This is an excellent opportunity to join a winning culture and get your foot in the door of a company that is an American multinational information technology company. If Field Technical Support Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Job Summary:

The candidate will apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity.

Responsibilities:

+ Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. + Integrate technical knowledge and business understanding to create solutions for customers. + Resolve most technical incidents independently within your technical area. + Work with team members to resolve more complex or cross-technology incidents. + Identify potential escalations and alert management proactively. + Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility. + Balance internal needs with customer needs within defined parameters. + May identify additional services that could lead to future service revenue growth. + May provide technical consulting during contract renewal discussions. + Build strong relationship with management in assigned accounts. + Influence delivery decisions on assigned account plans. + Drive Customer Expectation management as part of escalation process. + Manage small projects/programs in the team.. Requirement(s): • Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired. What's in this Field Technical Support position for you?

Pay Range:

$30.69 - $30.69/ Hr.

Shift:

Onsite, Mon-Fri, 8:00 am - 5:00 pm Weekly paycheck Dedicated Onboarding Specialist & Recruiter Access to Adecco's Aspire Academy with thousands of free upskilling courses. This Onboarding Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Onboarding Specialist position and other opportunities with Adecco. Apply today! •

Pay Details:

•$30.69 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance •

Massachusetts Candidates Only:

•It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.