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Microsoft

Critical Environment Support Assistant

Career Insights for Technical Sales Specialist

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What they do

A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.

$118,926 / year median in Washington

-15% projected decline

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Job Description

Equipment and Systems Operations Supports senior colleagues as an assistant. Adds required data, documents changes and upkeep of procedures and building management systems. Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. Provides maintenance assistance by prepping materials and performing administrative tasks as instructed. Prepares paperwork in support of maintenance planning scope. Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates. Assists in managing CE SharePoint site by helping create and move scope through workflows. Provides onsite team support and carries out tasks under direction of others. Provides onsite team support and carries out tasks under direction of others. High School Diploma, GED, or equivalent. These requirements include, but are not limited to the following specialized security screenings: This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship High School Diploma, GED, or equivalent AND 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) Associate's degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) OR equivalent experience.