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Scheels Sports

Hardlines Service Shop Associate

Career Insights for Technical Sales Specialist

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What they do

A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.

$88,771 / year median in Wisconsin

-13% projected decline

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Job Description

The Wauwatosa Scheels will open April 3rd, 2027 This full-time position will start in November/December of 2026. We will start hiring part-time positions in November of 2026.
Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Overview:
The Hardlines Service Shop Associate will provide world-class customer service and support Scheels' growth through efficient product assembly and repair. This role is responsible for being an expert in the assembly of a diverse range of merchandise, primarily focusing on hunting, fishing, and outdoor gear. This role requires all associates to be at least 21 years of age due to compliance requirements for processing firearms. What We Commit To - Our Employee Ownership Values As an employee-owner, you're expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrier-it's a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationships-with customers and with each other We act with transparency, fairness, and respect at all times
Responsibilities:
Efficiently provide maintenance and assembly of customer and store equipment. Equipment includes, but is not limited to: Firearms, scopes, archery equipment, Fishing reels, grills & smokers Maintain accurate and detailed records for store and customer equipment Archery repairs, including: full setup of a bow, tuning and repairs, cutting and fletching arrows Firearms repairs, including mounting scopes & optics, bore sighting, set up packages for all gun shops Ensure a clean and Professional Environment Exceptional problem-solving and analytical skills Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals Ability to complete basic mathematical equations Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings Complete other duties as assigned by
Leadership Compensation:
Starting $39,000-$41,000 annually
Schedule Requirements :
This position does require some evenings, weekends and various holidays.
Education & Experience:
The ideal candidate will have an associate's degree from a 2-year college or technical school, or 1-2 years of related experience and training, as well as mechanical skills and knowledge.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (
Note:
Additional leave benefits may apply based on your state of employment.) Learn more about what it means to be an owner at SCHEELS on our Careers Page .
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.