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Call Center Retention & Sales Rep

Entry-Level JobVerifiedNo experience needed

Pay: $17/hr

Posted: 7 weeks ago

Location: Augusta, GA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/30/2026

Career Insights for Call Center Sales Representative

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Scorecard

Based on Georgia data

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What they do

A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.

$45,476 / year median in Georgia

-5% projected decline

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Job Description

Title:

Customer Service Retention & Sales Representative (Call Center Rep)

Location:

Onsite (Augusta, GA 30907)

Pay:

$17.00/hour + Monthly Performance Bonuses (Top performers average an additional $400-$450+ per month, with high achievers earning significantly more.)

Start Date:

August Schedule:

Flexible availability required between 8:00 AM and 8:00 PM EST . (Shift assignments may change based on business needs. Top-performing agents receive priority during shift selection.)

Career Growth:

This position offers potential for permanent placement based on performance, attendance, and hours worked. Handle inbound customer calls regarding service concerns, account changes, and disconnect requests Build rapport quickly and deliver an outstanding customer experience Retain customers by identifying needs and offering effective solutions Present service options, upgrades, promotions, and retention offers Upsell and cross-sell products when appropriate Educate customers on Frontier and Verizon offerings Navigate multiple systems while maintaining accurate documentation Meet performance goals related to customer satisfaction, retention, quality, and sales Follow call handling procedures and compliance guidelines Resolve customer concerns with professionalism, empathy, and confidence Customer service, sales, and call center experience, Comfortable working with sales and retention, Work a flexible schedule between 8:00 AM and 8:00 PM EST