Required Skills & Qualifications Sales Experience:

Minimum of 1 year in a high-volume sales

Sales & Communication Skills:

Confident, persuasive, goal-oriented communicator with strong verbal and written skills

Call Center Readiness:

Comfortable working in a fast-paced, metrics-driven environment

Technology Proficiency:

CRM experience required (Salesforce a plus) Cloud contact center platforms (Five9 a plus) Proficient in Microsoft Office and general computer systems

Multitasking Ability:

Able to navigate multiple systems and screens while actively engaging customers

Work Ethic & Reliability:

Strong attendance, punctuality, and ability to manage workload independently High School Diploma or GED required Bachelor's degree preferred Connect America is a drug-free workplace and an Equal Opportunity Employer. We participate in the E-Verify program in our hiring practices to achieve a lawful workforce. 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