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DNA heating and cooling, Inc

HVAC Membership Development Representative

Career Insights for Call Center Sales Representative

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Scorecard

Based on California data

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What they do

A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.

$58,326 / year median in California

-16% projected decline

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Job Description

Job Summary We are seeking an energetic and motivated HVAC Membership Development Representative to join our dynamic team. In this role, you will be responsible for engaging with potential members, promoting our HVAC industry services, and building strong relationships that drive membership growth. Your enthusiasm for consultative selling, combined with your technical sales experience and excellent communication skills, will help expand our network and support our mission to deliver exceptional value to clients. This paid position offers an exciting opportunity to develop your sales expertise within a fast-paced, innovative environment focused on customer service and industry leadership. Duties Conduct outbound calls to prospective clients, utilizing warm calling techniques to generate interest in HVAC membership programs Engage in consultative selling by understanding client needs and presenting tailored solutions that highlight the benefits of membership Utilize CRM software, including Salesforce or similar CRM systems, to track leads, manage customer interactions, and update client information accurately Leverage sales automation technologies and sales technology adoption strategies to streamline outreach efforts and improve efficiency Develop and maintain strong client relationships through professional phone communication, demonstrating excellent customer service skills Negotiate membership terms with potential clients, ensuring mutual satisfaction and deal closure Collaborate with internal teams to ensure seamless onboarding of new members and follow-up on prospects' inquiries Qualifications Proven experience in inside sales, telemarketing, or technical sales within a B2B environment Strong negotiation skills with a focus on deal closing and client satisfaction Proficiency in CRM software such as Salesforce Cloud or similar platforms; familiarity with CRM system proficiency is essential Experience with sales automation technologies and outbound calling strategies Excellent communication skills in English, both verbal and written, with the ability to effectively convey technical information Demonstrated ability in consultative selling and customer service excellence Call center experience or phone communication expertise preferred Technical sales experience related to HVAC or related industries is a plus but not mandatory Ability to work independently while collaborating effectively within a team environment Join us as an HVAC Membership Development Representative and be part of a forward-thinking organization dedicated to growth, innovation, and delivering outstanding value to our clients. Your enthusiasm for sales combined with your technical aptitude will make a meaningful impact as you help expand our membership base while advancing your career in a vibrant setting.
Pay:
$19.00 - $24.00 per hour
Benefits:
Flexible schedule Work from home
Work Location:
Hybrid remote in Pacoima, CA 91331

Benefits

  • Flexible Work Schedules
  • Dental Insurance